Senior Product Design Lead, Accessibility

Who We Are

We’re the Accessibility Squad at Wayfair, and we’re tackling exciting problems that make our digital products accessible for customers of all abilities. As the Senior Product Design Lead, you will rep for the Experience Design team, a diverse, multidisciplinary team of world-class designers, eager to level up their accessible design chops every sprint.

How can we leverage WCAG success criteria and design best practices to improve accessibility in small ways and large ones? How can we create tools to help designers and content strategists learn accessibility techniques as they work? How can we make accessible and inclusive design fun and exciting? If you're interested in answering these types of questions, you’ll love our innovative and dynamic team!

What You’ll Do

A typical day for you may look like running an empathy workshop in the morning and crafting guidelines for accessible carousel components in the afternoon. Or maybe you’ll analyze feedback on the experience design accessibility checklist and improve the UI. Or maybe you will be presenting the a11y squads latest accessibility metrics to leadership and propose ways to improve.

Your Responsibilities

Be the primary product design lead on the Wayfair Accessibility Squad.
Utilize design thinking principles to build engaging customer experiences which solve goals with elegant simplicity.
Partner with engineers, designers, UX researchers, and product managers to drive accessibility through tools and education.
Work closely with your Accessibility Squad engineer partners to strategize new approaches and tools for the community.
Collaborate with the design system team to improve accessibility for components, patterns and guidelines.
Help design teams interpret axe DevTools results, alt text requirements, user testing feedback and more to improve accessibility; and turn analysis into tangible action.
Demonstrate strong management and communication skills. Be a strategist who can take a step back on overarching goals and opportunities, while also acting as a product practitioner who can meticulously work alongside their teams with domain knowledge and design prowess.
Be a constant advocate for customers with disabilities.
Keep up with accessibility news and trends; knowledge share.
What You’ll Need

Passion for accessibility; expert level knowledge of accessible design and WCAG.
Intermediate knowledge of engineering and testing accessibility requirements.
Comfort with screen readers and other assistive technologies is a plus.
8+ years of Design experience for consumers and consumer brands—a big plus if you have experience in e-commerce.
Bachelor’s degree or equivalent in Human-Computer Interaction (HCI), Information Architecture, or related field.
Exceptional interpersonal, collaborative, and creative problem-solving skills.
Strong understanding of design processes; knowledge of what is possible and what will be hard to achieve and/or implement in a digital environment.
Strong skills in modern design tools like Sketch, Abstract, Invision, Framer, UX Pin, Creative Suite, etc.
Expertise in producing relevant deliverables, including detailed site maps, user flows/task flows, user journeys, page flows, taxonomies/folksonomies, paths to purchase, wireframes, annotations, and prototypes that represent interaction recommendations, etc.
Working knowledge of HTML/CSS/JS. Hands-on skills a plus.
An online portfolio of case studies that demonstrates unfailing advocacy for users of all abilities, highlighting: e-commerce design work, mobile design work, data-driven approach, design operations, people management, and strategic thinking.
Interested in learning more about Wayfair’s Experience Design team?

Check out our Medium: https://medium.com/wayfair-design

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.