Creative Services Accessibility Coordinator (Administrative Specialist 1) | Limited Duration (12 months) - multiple positions!

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Step into a role where creativity meets impact. As a Creative Services Accessibility Coordinator (Administrative Specialist 1), you will play a vital part in ensuring that ODHS publications and communications are inclusive, accessible, and aligned with state standards. This position offers a unique blend of design thinking, project coordination, and accessibility advocacy—ideal for someone who thrives on making a difference through thoughtful, user-centered solutions.

The ODHS Publications and Creative Services (PCS) is a shared service unit that supports the Oregon Department of Human Services (ODHS) and the Oregon Health Authority (OHA) by producing professional-quality communication materials. Their mission is to ensure that all internal and external publications meet high standards for accessibility, branding, clarity, and design.

What PCS Does Publications and Creative Services (PCS) provides a wide range of services, including:

Graphic design and artwork
Photography and illustration
Layout and forms creation
Editing and proofreading
Plain language compliance
Brand and style guide oversight
Printing and distribution coordination
Document lifecycle management (including version control and storage)

They also ensure that all materials comply with state and federal laws, including accessibility standards, and manage permissions for copyrighted content and photo releases.

We are hiring multiple Creative Services Accessibility Coordinators (Administrative Specialist 1) for a 12-month limited duration role with the ODHS Publications and Creative Services (PCS) team based in Salem.

Limited Duration
* This is a limited duration position scheduled to end one year from date of hire. Limited Duration employees are eligible for benefits.

Together, we can create lasting change!

Summary Of Duties As a Creative Services Accessibility Coordinator, you will:

Respond to information requests via email, phone, and project inquiries.
Refer inquiries appropriately based on customer needs and context.
Manage incoming communications, including mail and information requests.
Assess whether further research is needed and gather relevant details.
Compile and distribute information to team members and leadership.
Prepares and researches invoices for approval and signature for language access, alternate formats, office and project expenditures.
Counsel the Director, as well as other staff when excess workloads and other operational needs are identified.
Assists the director and operational managers with daily operations and improvements.
Coordinate and support the director and operational managers for high level meetings and presentation scheduling.
Supports the Graphic Design and Translation teams by coordinating graphic design projects, internal and external translations, document server administration, and accessibility standardization.

Minimum Qualifications
* Two years of secretarial or basic administrative support experience that includes records processing, generating documents, and gathering and sorting data; OR
* An associate degree in general office occupations and one year of experience with records processing, generating documents, and gathering and sorting data; OR
* An equivalent combination of education and experience.

Essential Attributes We are looking for candidates with:

* Experience with Adobe WorkFront, Adobe Experience Manager (AEM), and Microsoft 365 applications such as Word and Excel—highly preferred.
* Experience with managing tasks in high-energy environments, whether on-site with frequent interruptions or in remote settings.
* Experience with meeting tight deadlines while maintaining regular communication with government staff, agency partners, contractors, and the general public.
* Experience with working independently under general supervision, including initiating and completing assignments with minimal direction.
* Experience with interpreting broad project goals and translating them into actionable tasks reviewed upon completion.
* Experience with balancing multiple priorities while maintaining accuracy, professionalism.
* Experience and knowledge of Americans with Disabilities Act (ADA) Digital Accessibility rules and Web Content Accessibility Guidelines (WCAG).

Attention all candidates!
* A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
* Please make sure your application materials, including your resume and job history are clearly outlined as this information will be used to determine your starting salary range. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
* The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
* The use of outside resources such as Artificial Intelligence (AI) software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
* Important: Please monitor both your email and Workday account for updates regarding this recruitment. You may be asked to submit additional information after initial application.
* The job posting closes at 11:59 PM (PDT/PST) on the close date. Immediately after you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans’ preference. These questions are necessary to complete the application process.

Working Conditions
* Work Locations: This position is fully remote.
* Remote Work Environment Standards: Must have a dedicated workspace or quiet environment suitable for remote work, ensuring the ability to participate in virtual meetings, handle phone calls, and perform other business activities without interruptions.
* Hours: Monday through Friday, 8:00 AM to 5:00 PM. Occasional overtime may be required, including evenings and weekends.
* Physical Requirements: Physical requirements include the ability to sit for extended periods while working at a computer or participating in virtual meetings.

Background Checks And Requirements
* If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
* The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits
* ODHS Employee Resource Group communities that promote shared learning.
* Cost of Living Adjustments.
* Annual salary increases (until you reach the top of the listed salary range).
* Amazing benefits package.
* Possible eligibility for the Public Service Loan Forgiveness Program.

Employment PreferenceVeterans’ Preference
* Veterans’ preference information.
* How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information
* This is a limited duration , full-time position and is represented by the Service Employees International Union (SEIU).
* This is a limited duration position scheduled to end one year from date of hire. Limited Duration employees are eligible for benefits.
* This recruitment may be used to fill future vacancies in the same classification.

Contact Information We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

* The recruiter for this position is Nadja Rue . If you contact the recruiter, please include the job requisition number: REQ-187202.