Senior Accessibility Designer

CVS Health, Digital is looking for a Sr. Accessibility Designer with experience working in fast-paced, startup like environment. We believe everyone deserves good design. As a key member of the Design team, you will help ensure that the User Experience of our digital platform and ecosystem is built with accessibility in mind. Partner with product managers/owners and leadership to increase attention to the needs of our customers and community. Grow your skill set and knowledge base by working alongside talented and passionate teammates from diverse backgrounds. Coach, support and empower UX, UI and content strategists on principles of accessibility and inclusive design.

What You’ll Do

Advise Product, Design and Engineering teams (iOS, Android and Web) to best accessibility practices and accessibility related decisions
Collaborate with people with disabilities to learn how to remove barriers within our products
Conduct usability studies involving people with disabilities to establish benchmarks and identify KPIs to improve products over time
Ensure that every feature delivered through the Design organization encapsulates all the information needed to build an accessible experience by acting as a coach for UX UI Designers, Design Systems, UX Research, Engineering and Product
Research best practices & patterns, perform competitive evaluations, build concrete solutions to problems
Collaborate with internal and external teams to identify strategies and implement accessible solutions
Establish and implement enterprise guidelines, best practices, and standards related to designing and maintaining our digital applications
Assist in development of educational elements, focused on design needs for Content, UX / UI and Product
Contribute to process refinement and provide a11y perspectives in design thinking


Required Qualifications

5+ years UX or UX Research experience


1+ year of experience with Web Content Accessibility Guidelines (WCAG) 2.1 accessibility standards and guidelines


COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.

If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.


Preferred Qualifications

Experience working within a large design team


A strong understanding of the value of the "right" amount of process


Strong attention to detail, strong analytical and problem solving skills


Excellent organizational skills in a fast paced environment


Ability to be self-driven


Knowledge of disability law including but not limited to the Americans with Disabilities Act (ADA), Section 508, and Affordable Care Act Section 1557


Accessibility compliance experience


Web / native design and/or development experience


Experience with assistive technology such as ZoomText, JAWS, VoiceOver or NVDA screen reader


Knowledge of the Pharmacy Benefit Management and/or Health Insurance Industry


Education
Bachelor's degree or equivalent experience.

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.


We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.