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Accessibility Analyst for NCAM


Boston, MA,US

This job is expired.

GBH enriches people's lives through programs and services that educate, inspire, and entertain, fostering citizenship and culture, the joy of learning, and the power of diverse perspectives.

At GBH, we believe in the advantages of coming together to build community, mentor and learn from colleagues, and connect more deeply with our mission. As a result, the majority of our staff are hybrid and work both from home and onsite. Our current hybrid approach requires staff to work onsite a minimum of one day each week: every Tuesday. Hybrid staff are also welcome to come in additional days each week or may be asked to come in on other days by their manager.

All employees who will be working on-site at any GBH facility and/or attending GBH events are required to be up to date with their COVID-19 vaccines as defined by the Centers for Disease Control (CDC) unless a request for an accommodation on medical or religious grounds has been requested and approved by GBH.


Making any digital service or product accessible increases opportunities for organizations to broaden their reach to the largest possible audience. GBH’s National Center for Accessible Media (NCAM) partners with industries of all types that have recognized the need for accessible content, interactivity, and functionality throughout all stages of the digital experience. However, "accessibility" means something different for each industry, organization, audience, and product. With that in mind, NCAM tailors its consulting services to meet a broad range of needs and expectations..


GBH/NCAM has an immediate opening for an Accessibility Analyst. The primary purpose of this job is to identify and document accessibility obstacles in websites and applications on desktop and mobile devices. The Accessibility Analyst will work with NCAM's clients to test and validate materials against accessibility policies, regulations, and best practices and to consult on the effective integration of techniques to create materials that are as accessible as possible. This position offers the unique opportunity to learn from pioneers in the field of broadcast and digital accessibility and to expand personal expertise through project work and directed learning.


Perform accessibility audits of websites, desktop applications, and mobile apps using accessibility-testing tools and assistive technology, including but not limited to screen readers and screen magnifiers. These tests will verify compliance with common accessibility policies and regulations, such as the Web Content Accessibility Guidelines and Section 508.
Create reports that concisely describe accessibility obstacles and provide technical guidance and recommendations to resolve those obstacles.
Help deliver testing results to clients and will participate in conference calls and follow-up discussions to create a roadmap to improve the accessibility and usability of clients' assets.
Assist in projects related to accessible content, including image and video description, environmental description, captions, usability, and universal design.


Must demonstrate an ability to explain difficult things in simple, clear, and accurate language. Must be able to speak confidently about complex, technical matters using appropriate vocabulary for the subject. NCAM communicates directly with clients at both non-technical and technical levels, and it is imperative that the candidate inspires confidence when speaking.
Candidates for this position will have a fundamental understanding of basic Web-development technologies-- e.g., HTML, CSS, and JavaScript-- and how they impact accessibility.
Candidates should understand basic accessibility policies, such as the Web Content Accessibility Guidelines; experience using assistive technologies, such as screen readers and screen magnifiers; and a basic understanding of the accessibility problems facing developers and designers and users with disabilities.
Must demonstrate an ability to attend to precise details in both testing and reporting. Must also be able to work independently as and as part of a team.
Must possess strong verbal and written communication skills and be familiar with HTML, CSS, and JavaScript.
Working familiarity with how people with disabilities use technology, including computers and mobile devices.
Effective working knowledge of accessibility-testing tools, assistive technology, and common accessibility policies and regulations.

Ideal candidate will have experience in writing audio descriptions or possess skills and interest in authoring high-quality descriptions for unique non-video environments and installations such as museums, amusement parks, and cultural venues.


A bachelor’s degree or equivalent work experience. 1-2 years experience required.


This is a staff position.


GBH is an equal opportunity employer. The community and audience we serve are diverse, and we wish to foster that diversity in our workplace. Toward that end, GBH does not discriminate against individuals in hiring, employment, or promotion based on race, religion, color, sex/gender, gender identity and gender expression, age, marital status, national origin, sexual orientation, citizenship, disability, veteran or military status, political belief, pregnancy, genetic information, or any other characteristic protected by law.

Application Process Assistance

GBH will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate an accommodation request, contact the Human Resource department by sending an email to

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