Program Manager, Diversity, Inclusion and Accessibility

"Job Description
---------------

Posted Wednesday, August 20, 2025 at 4:00 AM | Expires Thursday, September 4, 2025 at 3:59 AM

**Term:** Permanent, Full-Time

**Division/Branch:**People and Culture Division / People and Culture Strategy Branch

**Application Deadline:****September 3, 2025**

**Pay Level:** 10

**Pay Range:** $86,330 to $123,159

**Position Location:**Head Office, Toronto, ON; Hybrid

The **Alcohol and Gaming Commission of Ontario (AGCO)** is a regulatory agency that reports to the Ministry of the Attorney General. The AGCO is responsible for regulating the alcohol, gaming, horseracing, and cannabis retail sectors in Ontario, in accordance with the principles of honesty and integrity, and in the public interest.

We are seeking a dedicated **Program Manager, Diversity, Inclusion, and Accessibility****(‘Program Manager’)** with experience in cultivating an inclusive workplace culture, while embedding inclusion principles and best practices into organizational operations. This role requires a subject matter expert who is a self-starter with a strong sense of integrity and accountability to lead DI&A programs from planning through execution. Reporting to the Director of People and Culture Strategy, the Program Manager will implement enterprise-wide initiatives that foster a diverse and inclusive workplace, and equip employees with knowledge, skills and tools to deliver services in a culturally aware, responsive and accessible manner. By partnering across the organization and mobilizing employee committees and resource groups, this role ensures diverse perspectives are heard, embraced, and contributing to meaningful change. The ideal candidate brings political acuity, a strategic mindset, and the ability to navigate complex and sensitive conversations with empathy and inclusiveness. Through continuous evaluation and improvement of DI&A efforts, the Program Manager will contribute to AGCO’s vision of being an inclusive and socially responsible regulator – one that reflects and responds to the diversity of the public we serve.

**In this role, the successful candidate will:**

* Plan, coordinate, and execute DI&A initiatives, programs, and events that align with AGCO’s DI&A Strategy, advance shared organizational goals, and reflect best practices in inclusion, equity, and accessibility.
* Collaborate across business areas and People and Culture teams to implement DI&A policies, processes, and programs that meet organizational needs and support all employees.
* Lead operational activities of the Diversity, Inclusion & Accessibility (DI&A) Committee and provide guidance and support to all employee resource groups (ERGs) and related working groups to foster inclusive engagement.
* Collect, track, and analyze metrics and program data to evaluate the impact of DI&A initiatives; prepare regular reports and dashboards for leadership; and contribute insights to inform continuous improvement.
* Design and deliver engaging workshops, training, and facilitated discussions aligned with adult learning principles and organizational needs to enhance inclusion and belonging.
* Serve as a trusted advisor by providing expert guidance to leaders and employees on DI&A principles and inclusive practices, applying knowledge of the impact of systemic barriers on marginalized groups.
* Foster partnerships with external DI&A organizations, vendors, and networks by managing agreements, coordinating program delivery, and ensuring collaborative, impactful outcomes.

**The ideal candidate will have:**

* Post-secondary education in Diversity, Equity and Inclusion, Human Rights, Organizational Development, Adult Education, Leadership, Human Resources; or equivalent combination of education, training, and relevant work experience.
* A minimum of 6–8 years of experience leading diversity, equity, and inclusion (DEI) program implementation, employee engagement, and/or organizational development within complex, multi-stakeholder environments is required.
* Subject matter expertise on diversity, equity and inclusion principles and best practices, including knowledge of the unique experiences of, and systemic barriers impacting, underrepresented and marginalized groups.
* Lived experience as a member of an underrepresented group is considered an asset (e.g. Indigenous, Black, racialized, 2SLGBTQIA+, and/or having intersectional marginalized identities).
* Strong facilitation, communication, and presentation skills to engage diverse audiences.
* Experience engaging and supporting committees, working groups, and employee networks with strong operational and relationship-building skills.
* Ability to collect and analyze data and feedback to measure program effectiveness and recommend improvements.
* Skilled at thoughtfully navigating sensitive topics and creating spaces where all individuals feel included, respected, and valued through collaborative and empathetic approaches.
* Familiarity with public-sector HR policies, procedures, and accountability frameworks, including knowledge of Ontario Public Service HR policies and procurement directives, along with a strong awareness of external People and Culture and DI&A best practices to ensure programs remain current and effective.
* The successful candidate must be eligible to work in Canada and will be subject to a criminal background check.

**About the AGCO**

The Alcohol and Gaming Commission of Ontario (AGCO) is an Ontario provincial regulatory agency that reports to the[Ministry of the Attorney General](http://www.attorneygeneral.jus.gov.on.ca/). We are responsible for regulating the alcohol, gaming, horse racing and cannabis retail sectors in accordance with the principles of honesty and integrity, and in the public interest.

The AGCO is proud to be recognized as one of [Greater Toronto’s Top Employers](https://reviews.canadastop100.com/top-employer-alcohol-and-gaming-commission-of-ontario-(1)) for the second year in a row. This annual distinction reflects our commitment to cultivating a workplace environment that prioritizes employee well-being, emphasizing work-life balance, mental health resources, and opportunities for professional growth. We remain committed to fostering a supportive and rewarding work environment for our employees.

**What we offer**

The AGCO provides a comprehensive range of benefits and programs (subject to eligibility), including:

* Generous time-off policy, including 2 volunteer days to contribute to causes that matter to you.
* Defined benefit pension plans to secure your financial future.
* Comprehensive health, dental, and vision plans, with 100% employer-paid premiums.
* Well-being credits to support gym memberships, therapy, financial planning, and more.
* Employer-paid parental leave top-up.
* Professional development opportunities with access to training programs, leadership resources, and reimbursement for professional memberships.
* 24/7 confidential support through our Employee Assistance Program.
* Convenient, central location near the subway line for easy access when working in the office. Paid onsite parking is also available.
* The AGCO is currently operating in a hybrid setting requiring a minimum of 3 days in office (as defined by the AGCO's Hybrid Work Policy). Terms of the AGCO's Hybrid Work Policy are subject to change a any time at the AGCO's discretion, including the removal of the Hybrid Work Policy and a return to full-time in-office work.


**The AGCO is an inclusive and equal opportunity employer.**

**The AGCO has the responsibility to lead by example in advancing racial equity and to build a diverse, inclusive, accessible and respectful workplace where every employee has a voice and the opportunity to fully contribute. To this effect, you are encouraged to reflect upon the diversity you would bring to the role within your application including, but not limited to, individuals identifying with one or more of the under-represented groups identified within Ontario’s Human Rights Code.
Disability related accommodation during the recruitment process is available upon request.**"