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PDF Subject Matter Expert


Malvern, PA,US

This job is expired.

Doing the right thing for investors is what we’re all about at Vanguard, and that includes giving them the best possible user experience (UX). In a business like ours, built around technology, the quality of digital interactions is essential. As an Accessibility Subject Matter Expert at Vanguard, we’ll look to you to champion accessible user experiences and use your expertise to ensure accessibility is built into everything we do at Vanguard.

We’re looking for an accessibility subject matter expert who understands accessibility best practices, WCAG accessibility guidelines and how to apply them to PDFs. You will join a team of accessibility testers and technical subject matter experts. It will require a precise eye for detail, a knack for storytelling, and creativity, compassion, and problem-solving abilities. You’ll need excellent interpersonal skills and the ability to achieve agreement with partners and stakeholders.

In this role you will…

Work closely with project teams across the enterprise to build out accessible systems.

Partner with and guide writers, designers, and developers on accessible implementation.

Conduct accessibility QA testing on PDFs.

Ensure designs are inclusive and meet accessibility requirements.

Defines, plans, coordinates, and executes department projects as part of an overall initiative.

Gathers data and information and provides analysis.

Leads or participates in meetings and presentations with the project team, internal business clients and the management team.

Support the creation of education materials for clients and internal employees.

What it takes

4+ years of related work experience.

Undergraduate degree and/or equivalent combination of training and experience in a creative or technical field.

Demonstrates business acumen in Accessibility.

Experience with Assistive technology JAWS, NVDA, and VoiceOver.

Experience with accessibility automated testing tools Axe, WAVE, or ARC.

Understanding of WCAG 2.1 Accessibility Guidelines.

Motivated self-starter & problem solver with a desire to learn from and partner with colleagues.

Collaborative work ethic.

Willingness to adapt to change.

Able to complete tasks efficiently and comfortable juggling multiple tasks at once.

Familiar with working in an agile environment.

Specializations that will make an impact

(WAS) Web Accessibility Specialist or Certified Professional in Web Accessibility (CPWA) certifications

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Future of Work

During the pandemic, we transitioned to a work from home model for the majority of our crew and we continue to interview, hire, and on-board future crew remotely.

As we have developed the path forward, we have taken a thoughtful approach that both maximizes the advantages of working remotely and the many benefits of coming together and collaborating in a shared workspace. We believe that in-person interactions among our crew are important for preserving our unique culture and advantageous for the personal development of our crew.

When our Crew return to the office, many will work in our hybrid model. A smaller proportion of our crew will operate in the Work from Home work model (for example, field sales crew); or in the Work from Office model (for example, portfolio managers).

The working model that your role falls into will be communicated to you in the interview process – please do ask if you are unsure. We encourage you to make the decision regarding your job interview and offer knowing which model your role will fall into. We will test and learn as our ways of working evolve and will continue to evaluate working models along the way.

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