Digital Design Accessibility Lead

Full Job Description
About GM
There’s never been a more exciting time to work for General Motors.

To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we need people to join us who are passionate about creating safer, better and more sustainable ways for people to get around. This bold vision won’t happen overnight, but just as we transformed how the world moved in the last century, we are committed to transforming how we move today and in the future.

Why Work for Us
Our culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career. Our locations feature a variety of work environments, including open work spaces and virtual connection platforms to inspire productivity and flexible collaboration. And we are proud to support our employees volunteer interests, and make it a priority to join together in efforts that give back to our communities.

Job Description
The Role and GM
Our customer is our compass. Their needs are the foundation of our design and they are the reason we do what we do. The Digital Accessibility lead is an individual who is passionate about creating and crafting experiences for ALL customers. This individual would report into the center of excellence and would be responsible for guiding internal and external partners across our product ecosystem (mobile, web, in vehicle) in digital accessibility design, development, testing and remediation. A primary part of this role will be growing the knowledge of internal and external partners on accessible practices and evangelizing accessibility standards in all of products and processes across the organization.

The Digital Accessibility Specialist would assist in outlining our standards and evaluation of accessibility compliance across our ecosystem, as well as designing test processes and procedures. A key part of this role will be elevating company knowledge and evangelizing a culture of change for the organization. Its important that this individual is an excellent team member but must also be capable of assuming leadership roles within teams. In this role this individual should not only have a strong technical expertise but also a desire to mentor and teach.

It is our hope that this individual embodies our company principles of being bold to stand up for what’s right, one team to work together and grow our collective knowledge, and look forward to push forward for a brighter and more inclusive future. Lastly a successful candidate would be one who exhibits a passion for inclusive design and is willing to act as a passionate advocate in the organization.

Responsibilities
Act as the subject matter expert for WCAG guidelines and other relevant industry guidelines and stay informed of new guidelines as they evolve
Understand how a global matrixed organization operates and functions, and thrive in this type of environment
Work across the organization to help drive the adherence and implementation of key compliance guidelines including identifying opportunities to increase effectiveness
Provide expert accessibility feedback in the areas of design (UX/UI), development, and testing to teams across GM on new features and functionality
• Assist Product managers, architects and development teams to interpret accessibility audit reports and identify root causes of defect creation and monitor remediation of those root causes • Partner with executive leadership to share best practices for digital accessibility

Participate in testing and evaluating digital accessibility software
Key Characteristics
Empathy: You are curious about how other people work, live, and think, you will enjoy meeting the users of our products, and thinking about design by visualizing yourself as one who will use it.

Creativity: You can generate numerous potential solutions to a problem. More importantly, product designers can screen out bad ideas and identify good ones. In our design environment, a designer needs the ability to brainstorm without ego attachment to any particular idea.

Superb communication skills: You can communicate broad concepts as well as fine detail through written and graphical media. You can convey design solutions through sketches and visualizations, as well as through prose.

A quick study: You can understand systems and processes, both in software and in the real world. You will be required to digest and understand the many complex factors that govern vehicle design, from social and peer norms to a multinational regulatory environment. You will be able to successfully navigate those factors as you create design solutions.

Outstanding collaboration skills: You are an effortless collaborator. You welcome ideas from any source, and are prepared to build on them to make the work of your team successful.

Proactivity: You automatically solve for or know when to escalate foreseen problems before they become unmanageable. You speak up without hesitation or fear.

A keen eye: you’re quick to recognize UI patterns and inconsistencies and understand how to connect the dots.

Additional Job Description
Required Qualifications:
5+ years of experience creating user interfaces, digital products, or complex software applications across a range of channels
Formal degree or training in HCI, Product Design, Interaction Design, Visual Design, Library science, or software related.
Fluent in WCAG Guidelines
Familiarity with Siteimprove
Strong portfolio with work samples showcasing expertise in accessibility
Affiliation with professional groups related to accessibility
Experience incorporating research into the design process
Strong written, visual, and verbal communication skills
Strong communication skills and proven history of championing initiatives
Preferred Qualifications:
Ability to identify and apply technology to achieve design goals
Prototyping experience (software and/or hardware development experience a plus)
Please only apply if you do not need sponsorship to work in the United States now or in the future. We are unable to consider candidates who require sponsorship.

Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
Company and matching contributions to 401K savings plan to help you save for retirement;
Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
Tuition assistance and student loan refinancing;
Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.


We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.