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Accessibility Automation Software Test Engineer


Plano, TX,US

Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 countries We serve more than 50 million consumers and small businesses through more than 5,600 bank branches, 18,700 ATMs, credit cards, mortgage offices and online and mobile banking as well as through relationships with auto dealerships.

Within Chase, Consumer Banking provides great products and an outstanding customer experience at over 5,600 branches and 18,700 ATMs in 23 states, as well as online and over the phone.

We are looking for an Accessibility Quality Assurance Software Engineer within the Digital team. The ideal profile is sensitive to the electronic communications access needs people with disabilities have and has experience using established testing methods for verifying accessibility requirements

The Accessibility Quality Assurance Analyst is responsible for verifying adherence to the W3C WCAG 2.0 standards as well as compliance with the ADA, Section 508, and other accessibility related laws. This person also works as an individual contributor in delivering the automation strategy for the Accessibility QA team.

As an Accessibility QA Software Engineer you will be responsible for the following:

Performing all testing activities for initiatives across one or more assigned projects, utilizing processes, methods, metrics and software that ensure accessibility for all customer facing applications
Understanding the interfacing applications, test environments and our tools and methodologies
Test strategy formulation will include decomposing the business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other preparation activities.
Development of the test strategy and automated test scripts, test case execution, managing issues, and status metrics.
Communicating effectively with business units, IT Development, Project Management and other support staff on testing timelines, deliverables, status and other information.
Assessing risk to the project based on the execution and validation and making appropriate recommendations
Ability to interpret quality audits, drive improvements and change, and facilitate test methodology discussions across the business unit
Working in partnership with the larger Digital Automation group and the Accessibility SME’s in delivering the automation roadmap
Assisting with training needs including automation approach and improvements
Identifying and creating risk mitigation activities, and developing and implementing process improvements


· 2+ years of quality assurance experience (system testing, planning / coordinating test activities, overseeing test case development and defect resolution, use of ALM or JIRA).

o System software testing

o Planning and coordinating test activities

o Overseeing test case development and defect resolution

o HP’s Application Lifecycle Management / JIRA

· 2+ years of hands-on scripting experience in any of the automation testing tools such as QTP, Selenium web-driver, Cucumber or other similar tools

· Experience working with Assistive technology (AT) is an added bonus

o JAWS , NVDA, and/or Voice Over screen readers

o Code review in HTML5

o Color Contrast Analyzer

· Knowledge of US ADA and W3C WCAG 2.0 standards

· Scrum team and Agile experience strongly desired

· Ability to work with a sense of urgency and attention to detail

· Strong communication, critical thinking, and creative problem-solving skills required

· Ability to work independently, in a team, and with or without direction is imperative

· Bachelor’s in information technology, human computer interaction, or related discipline. Master’s degree is a plus.

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