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Digital Accessibility Officer

Surrey County Council


Job Introduction

The starting salary for this role is £27,991 per annum and is based on a 36 working hour week.

Based in Customer Services, Surrey's Web and Digital Service supports and develops the Surrey County Council website and partnership website.

The team are currently managing a digital accessibility programme which will ensure that all Surrey County Council websites and digital assets adhere to accessibility regulations, in line with UK law.

The Digital Accessibility Officer will form an important part of the project team that has been put together to successfully meet this achievement. This position is offered as a 12 month fixed-term opportunity.

The project team has a detailed roadmap to compliance specifically aimed at fixing issues and finding alternative mechanisms for managing web content and digital files to provide an optimised, accessible experience for all. This will be measured and assessed through weekly targets across all service areas of the Surry County council website, prioritised against seasonal trends of the most popular and well used areas of the website. Solutions and outputs must meet WCAG 2.1 AA standards in order to stand up to scrutiny by GDS (Government Digital Services) in the case of an audit.

To be shortlisted to interview for this position your application will clearly evidence:

Knowledge and understanding of digital accessibility and its impact on digital user experience

Experience of using web content management systems to edit, support and maintain multiple or large websites

The ability to use web analytics and behavioural data to make decisions on how to improve user experience

For more information please find attached to the bottom of this advert a full job profile.

Additional Information

Contact Details

For an informal discussion contact Rik Jackson on 07805771972 or by e-mail at We look forward to receiving your application.

Additional Information

The job advert closes at 23:59 on 18/04/2021 with interviews to follow.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years’ service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

Company Information

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Package Description

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