Web Accessibility Specialist

The Division of Online Learning extends the resources of the University through traditional and non-traditional instructional programs conducted on- and off-campus, and also online, for local, regional, statewide, national, and international audiences. While most programs offer academic credit, others are non-credit and are open to interested persons regardless of educational background.

Our team is a diverse group of educators, program managers, project managers, graphic and video artists, programmers, editors, customer service personnel, and financial and registration staff, all working together to achieve the highest quality learning experiences possible throughout all of our programs.
Position Summary

Through effective remediation strategies, this position will work to address compliance issues that are present in online courses and courses with online components. The Web Accessibility Specialist will also collaborate with faculty and staff to proactively improve the accessibility of UNC Greensboro’s online content. This position will have a direct impact on assisting the University in adhering to pertinent policies and guidelines including the Americans with Disabilities Act, sections 504 and 508 of the Rehabilitation Act, and WCAG 2.1.
Minimum Qualifications

Bachelor’s Degree in a related area and/or equivalent combination of education, training/experience in web accessibility analysis and remediation
Ability to analyze code and knowledge of HTML, JavaScript, and ARIA elements
Knowledge of the Americans with Disabilities Act of 1990 and the ADA Amendments of 2008, and sections 504 and 508 of the Rehabilitation Act of 1973
Knowledge of state and national standards and guidelines which apply to equal access to electronic media and/or technology and provision standards and web/mobile accessibility, including WCAG 2.1 Level A, AA, and AAA and WAI-ARIA guidelines
Experience testing and remediating online content, including websites, documents, multimedia, and online courses
Experience with assistive technologies (e.g. JAWS, NVDA, VoiceOver, Dragon Naturally Speaking, Zoomtext)
Understanding of the four principles of web accessibility, POUR (Perceivable, Operable, Understandable, and Robust), and the guidelines of each
Extensive knowledge of web communication accessibility barriers is essential
Experience working with Accessibility Tools (e.g. AMP, aXe, WAVE )
Extensive knowledge of cross-platform and browser compatibility issues
Ability to communicate clearly and succinctly with internal and external clients (e.g. faculty, staff, students)
Ability to analyze and problem solve by recommending best solutions on accessibility standards
Self-motivated, results-oriented and a strong team player
Great organizational and interpersonal skills

Preferred Qualifications

Master’s degree in a related area and/or equivalent combination of education, training/experience in web accessibility analysis and remediation
CPACC, WAS, or other web accessibility certification/s
Familiarity with learning management systems (e.g., Canvas), content management systems (e.g. WordPress), Google Apps, Microsoft Office, Web-based tools, social media applications, and project management software (e.g. Basecamp, Wrike)