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Accessibility Specialist - Contract - Remote


Jacksonville, FL,USA

The anticipated term of this engagement will be 12 months. This term could be extended based on company business needs.

CW-Digital Marketing
Coordinates and administers multiple media communications programs to promote product and organizational presence in marketplaces consistent with organizational objectives.

Key Responsibilities and Duties

Evaluating advertising and promotion programs for compatibility with public relations efforts and communicating and reporting for senior management.

Observing social, economic, and political trends that might have an effect on the organization, and making recommendations to enhance the organization's image based on those trends.

Working with advertising agencies to create a variety of publicity methods.

Obtaining relevant information from clients, such as product and organizational details, budget and marketing goals.

Educational Requirements

University (Degree) Preferred

Work Experience

3+ Years Required; 5+ Years Preferred

Physical Requirements

Physical Requirements: Sedentary Work

Career Level

At TIAA we put the needs of our clients first. Understanding that approximately one million of our participants need help accessing our digital products, we are currently seeking a compassionate individual with an inclusive mindset and empathy for those with accessibility needs. This Accessibility Specialist will continually adapt to meet the needs of our ever-changing market. In this role, he/she will spend time performing audits, reporting on findings, and supporting design/development teams in delivering solutions that align with company policies and standards.

Key Responsibilities and Duties

Collaborate with UX and technology partners to provide initial assessment of digital application(s) and determine appropriate testing and remediation approaches

Perform accessibility assessments using various forms of automatic, manual, and assistive technology tools

Execute accessibility tests within the software development lifecycle as needed

As an accessibility subject matter expert, guide, educate, and train while moderating team office hours that support various resources across the enterprise as needed

Required Skills

Experience working with Web Content Accessibility Guidelines (WCAG) accessibility standards and guidelines

Knowledge of disability law including, but not limited to, the Americans with Disabilities Act (ADA)

Effective interpersonal and communication skills

Strong initiative and work ethic to meet critical project deadlines

Comfortable working within a fast-paced, deadline-driven, and collaborative creative environment

Ability to communicate clearly and effectively across the enterprise

Preferred Skills

Flexibility to continuously adapt to meet the ever-changing needs of the market

Experience within financial services or other highly regulated industry

Experience with web technologies (HTML/CSS,)

Experience with mobile accessibility iOS & Android

Familiarity with assistive technologies such as JAWS, NVDA, VoiceOver, and Talkback

Preferred Experience

1-3 years

Preferred Education and Credentials

Bachelor’s degree in human-computer interaction (HCI) or other relevant field of study, or sufficient career experience

IAAP Certified Professional in Accessibility Core Competencies (CPACC) credential

Start Date: 09-May-2022

End Date: 30-May-2023

Travel Required: No

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