Digital Media Accessibility Specialist I

Job Purpose: Create accessible digital media files and maintain database archives including electronic text, captioned media, real-time captioning, transcription, MathML or other digital media formats.


Major Responsibilities:

Perform digital media production procedures to create accessible media files for individuals with disabilities including but not limited to order processing, course captioning, media preparation, quality control and interacting with customers or vendors.
Create accessible media such as digital sounds, accessible e-text, web cast/video production techniques, and captioned media.
Train clients, new students and/or other customers by providing demonstrations or other assistance.
Train other staff and student workers on procedures and related software.
Update databases and documentation on procedures.
Generate and maintain reports when requested by management,
Collect and analyze data on assigned research topics.
Communicate regularly with team to troubleshoot and to resolve order problems.
Other related duties as assigned.

Basic Qualifications:

Education: Technical Diploma, Associate's Degree, or two years of college coursework, or equivalent combination of education and experience.
Work Experience: 0 - 2 years of job related experience.
Certifications: N/A
Skills: Basic skills in digital media manipulation and customer service. Excellent organizational skills, verbal and written communication skills, and attention to detail. Ability to effectively troubleshoot daily issues/problems with minimal supervision.

Qualifications


Preferred Qualifications:

Preferred Education: Bachelor's degree in a related field.
Preferred Work Experience: 1 - 2 years of experience creating or manipulating digital media files (electronic text). If working on specialized projects, preferred experience will be specified on the job posting.
Preferred Certifications: N/A
Preferred Skills: Familiarity with relevant accessibility standards (DCMP, ADA, W3C, WCAG) and various file formats including Adobe PDF, Microsoft Word, and other publishing formats. Advanced computer skills may include video editing, CART captioning, or C-Print captioning, screen reading software (JAWS), Optical Character Recognition (ABBYY Finereader), or software programming (HTML, PHP). Experience using a database. Experience volunteering or working in the disability community. E-text specialist may have any educational background with preference for STEM fields.

Additional Information:

Impact & Influence: This position will interact on a consistent basis with: AMAC staff and management This position typically will advise and counsel: AMAC management This position will supervise: NA

Department Description

AMAC Accessibility is committed to the promotion of technological innovation and the development of user-centered research, products, and services for individuals with disabilities. As a research and service center within Georgia Tech’s College of Design, we address unmet needs in higher education, government, non-profits, and corporations by providing accessible and inclusive environments for all.

We conduct research and development on accessible electronic materials, services, and assistive technologies. We offer courses to advance the global accessibility knowledge, research to improve academic success, and services to provide accessibility solutions for your team.