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Quality Assurance Specialist

University of Maryland

College Park, MD,US

Posting Details
Posting Details

Position Number:


Functional Title:
Quality Assurance Specialist

Category Status:
33-Exempt Regular

Applicant Search Category:

University Authorized FTE:

PRES-Office of Marketing and Communications

Campus/College Information:
Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.

Vaccine Protocol
The University of Maryland has made the safety of our students, faculty and staff, and our surrounding communities a top priority. As part of that commitment, the University requires that students, faculty, and staff on the UMD campus be vaccinated against COVID-19. As a prospective and/or a new employee at UMD, you will be required to comply with the University’s vaccination protocol. Proof of full vaccination will be required before the start of employment in order to work at any University of Maryland location. Prospective or new employees may seek a medical or religious exemption to the vaccination requirement at and must have an approved exemption prior to the start of their employment. Failure to provide proof of vaccination or to obtain approval for a medical or religious exemption will result in the offer of employment being rescinded.

Position Summary/Purpose of Position:
The Office of Marketing & Communications seeks a Quality Assurance Specialist who will validate digital products for best practices and standards. In addition, the role will ensure industry-standard user experience, WCAG 2.1 AA compliance, and content validation. Finally, this person will conduct final checks of code and content using approved tools, including screen readers and manual testing, to verify websites meet university accessibility standards.

The Quality Assurance Specialist will also plan and conduct usability testing to provide insights into behaviors and operability of the University of Maryland’s websites. The Specialist will also have hands-on development experience with the ability to jump into content management systems and provide support to the development team.

Minimum Qualifications:
Education (include licenses, certifications, etc.):
Bachelor’s degree required

Minimum of five years of quality assurance experience with at least two years of experience performing accessibility audits with screen reader software.
Minimum of four years of experience with content management systems.

Knowledge, Skills, and Abilities:

Knowledgeable about the guidelines defined by WCAG 2.1, Section 508, and other accessibility standards.
Demonstrated knowledge of web application performance best practices for high-traffic websites.
Ability to create and maintain training documentation.
Experience with screen reader software: JAWS, NVDA, TalkBack, VoiceOver, etc.
Experience with productivity or tracking software such as Jira, Tello, Backlog, etc.
Astute critical thinking and problem-solving skills.


Empathy for people with accessibility needs and an understanding of the different perspectives and needs of people.
Experience with content management systems such as CraftCMS or Drupal.
Expert in WCAG 2.1 AA standards and aria-* usage.
Experience with HTML and CSS
Experience with SiteImprove compliance software and WAVE
Experience testing Single Page Applications.

Additional Certifications:

Additional Information:

Job Risks
Not Applicable to This Position

Physical Demands
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.

Posting Date:

Closing Date:

Open Until Filled

Best Consideration Date

Diversity Statement:
The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

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