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Senior Accessibility Tester


Freehold, New Jersey,US

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you'll be doing...

Verizon is looking for a Principal Engineer - Accessibility Quality Assurance in the Verizon Accessibility Team. In this role, you will work closely with all levels of our organization, and amongst digital product owners (POs), functional subject matter experts (SMEs), designers and IT, in order to ensure we’re delivering accessible experiences for our stakeholders.

You will transform voice-of-the-communities data into insights and make recommendations to improve and transform our accessibility practices. With a blend of business process management, change management, and strategy and operational experience, you will be a leader with a seat at the table who will influence and drive change for our business practices and people with disabilities.


Defining and running automated scans and complete manual assessments on web pages to identify and log accessibility issues, and suggest and prioritize fixes.

Taking primary lead on responding to VPATs (Voluntary Product Accessibility Template)

Assuming a project management role in the identification, prioritization, development and modification of software to advocate for people with disabilities by implementing appropriate procedures, reporting, and practices consistent with state and federal laws by liaising with appropriate legal and compliance partners.

Evaluating opportunities for improvement using qualitative and quantitative techniques to drive process improvement with thorough analysis and understanding of key drivers, assumptions, and scenarios.

Keeping the team, compliance leads, and legal partners informed of current accessibility trends and best practices.

Preparing and delivering accessibility topics with the intention of reducing systemic barriers, and promoting disability awareness, inclusive practices, and guidance for making documents, presentations, pdfs, and products and services accessible.

Taking initiative to evaluate technical solutions and develop overall tool recommendations and drive processes for improved testing accuracy and reduced testing times.

Providing internal consulting to partner groups as needed.

Training users on the use of accessibility automation and manual testing.

What we're looking for:

Experienced Accessibility Champion who is dedicated and passionate about Accessibility and Assistive Technology. An individual who understands compliance requirements, yet strives to go “beyond compliance” and work towards the best experiences possible for everyone!

You'll need to have:

Bachelor's degree or four or more years of work experience.

Six or more years of relevant work experience.

Relevant accessibility work experience.

Technical Writing hands-on experience. (User Guides, Manuals, Templates).

JAWS, NVDA, Keyboard Only hands-on experience.

Accessibility Automation and Manual Testing hands-on experience.

Web Accessibility (WCAG) and Physical Accessibility (ADA) experience.

Experience creating and presenting presentations to all levels of an organization.

Ability to create Mock-ups and provide Accessible Design Annotation experience.

Even better if you have one or more of the following:

Accessibility certification

Significant experience in developing, implementing and tracking new processes and methods.

Strong consulting skills, including negotiation and conflict resolution.

Experience influencing key stakeholders through using expertise and data.

Experience in Software Development/Engineering practices, including Agile (and writing user stories), DevOps and Cloud tools and methodologies.

Intermediate- advanced skill level using project management tools, office productivity, and data analytics tools. Advanced Proficiency in Google Suite and/or MS PowerPoint and Excel.

Significant experience in developing, implementing and tracking new processes and methods.

Excellent verbal and written communication skills.

Strong consulting skills, including negotiation and conflict resolution.

Experience influencing key stakeholders through using expertise and data.

Excellent verbal and written communication skills.

Strong business acumen.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
Scheduled Weekly Hours
Equal Employment Opportunity
We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

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