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Senior Accessibility Designer

CVS Health

Boston, MA,USA

CVS Health, Digital is looking for a Sr. Accessibility Designer with experience working in fast-paced, startup like environment. We believe everyone deserves good design. As a key member of the Design team, you will help ensure that the User Experience of our digital platform and ecosystem is built with accessibility in mind. Partner with product managers/owners and leadership to increase attention to the needs of our customers and community. Grow your skill set and knowledge base by working alongside talented and passionate teammates from diverse backgrounds. Coach, support and empower UX, UI and content strategists on principles of accessibility and inclusive design.


What You’ll Do
• Advise Product, Design and Engineering teams (iOS, Android and Web) to best accessibility practices and accessibility related decisions
• Collaborate with people with disabilities to learn how to remove barriers within our products
• Conduct usability studies involving people with disabilities to establish benchmarks and identify KPIs to improve products over time
• Ensure that every feature delivered through the Design organization encapsulates all the information needed to build an accessible experience by acting as a coach for UX UI Designers, Design Systems, UX Research, Engineering and Product
• Research best practices & patterns, perform competitive evaluations, build concrete solutions to problems
• Collaborate with internal and external teams to identify strategies and implement accessible solutions
• Establish and implement enterprise guidelines, best practices, and standards related to designing and maintaining our digital applications
• Assist in development of educational elements, focused on design needs for Content, UX / UI and Product
• Contribute to process refinement and provide a11y perspectives in design thinking

Required Qualifications
• 5+ years UX or UX Research experience
• 2+ years experience with digital accessibility and/or inclusive design
• Experience working within a large design team preferred.
• A strong understanding of the value of the "right" amount of process.
• Strong attention to detail, strong analytical and problem solving skills.
• Excellent organizational skills in a fast paced environment
• Ability to be self-driven
• Knowledge and experience with Web Content Accessibility Guidelines (WCAG) 2.1 accessibility standards and guidelines
• Knowledge of disability law including but not limited to the Americans with Disabilities Act (ADA), Section 508, and Affordable Care Act Section 1557
• Accessibility compliance experience
• Web / native design and/or development experience
• Experience with assistive technology such as ZoomText, JAWS, VoiceOver or NVDA screen reader

Preferred Qualifications
- Experience working within SAFe
- Experience working with large scale design teams

Education
Bachelor's degree or equivalent

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

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