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Accessibility Program Manager


Redmond, Washington,US

Accessibility and inclusion are core to Microsoft’s mission to empower every person and organization to achieve more. Within the Office of the Chief Accessibility Officer (CAO), we are looking for an experienced Program Manager with expertise and experience with accessibility, intersectionality especially technological implementation of features to meet the needs of the disability community at the intersectionality of diverse identities. This role will oversee the maturity pathway for intersectionality accessibility as a discipline within our broader accessibility approach.

About the Role

Working as part of the core Accessibility team, the Program Director will focus on developing, and maturing over time, a unified strategy and implementation framework for the implementation of accessibility for intersectional sectors including mental health conditions, Black and African American Disabled communities. The work will include creating accessibility guidelines for mental health design, engineering best practices, and weaving these into existing accessibility processes companywide. The role will establish strong partnerships with Microsoft research, AI for Good programs, and engineering teams to improve the research to engineering pipeline to create new products and services for this talent pool. The role will inform the disability pipeline talent strategy by strengthening the education pathways for intersectional disability talent. The Program Director for Intersectional Accessibility will collaborate deeply with teams across Technology and Corporate Responsibility (TCR).

The role will require establishing and engaging with a diverse set of internal stakeholders, and work tightly with leaders across the team and company to expand external partnerships with experts in the sector, customers, and partners.

Develop Vision and Strategy: Own the strategy for scalable inclusive design and engineering best practices to meet the needs of the disability community at the intersectionality of diverse identities in close partnership with discipline experts.
Cross Collaboration: Coordinate with internal Microsoft stakeholders to improve the research to engineering pipeline for the intersectional talent and grow cultural competency.
Activate to Innovate: Create a pipeline of technology innovations through hackathons, working with AI for Accessibility and customer/partner interactions.
Support Communication: Partner with marketing, communication, and PR on internal and external messaging.
Coordination: Create and lead Working and Steering Committees to achieve goals, with a rhythm of business that ensures transparency and alignment with accessibility mission.
Nurture External Relationships: Identify and build relationships with internal and external experts, employees, and partners to grow authentic internal processes and thought leadership.
Establish Policy Position: Work with the CELA Accessibility extended team on policy positions that support the intersectional disabled talent.
Continuous Improvement: Continually search for opportunities to build partnerships and programs that empower people at the intersection of disability and other identities.
Budget: Maintain budget accountability within investment strategy, including adhering to internal procurement processes.

Required Qualifications

Bachelor's Degree AND 10 + years of experience in Program Management OR 12+ years’ experience in Program Management.
Background in mental health, research, and the use of technology to support people with disabilities.
Solid Program Management development and implementation skills.
Internal and external stakeholder management skills.
Ability to develop and manage highly complex project timelines and budgets with a broad set of stakeholders.
Excellent public speaking, writing, and communications skills.
Ability to identify new opportunities and make appropriate adjustments to keep program progress in line with current data and trends.

Desired Qualifications

15+ years’ experience in Program Management to include 8 + years of experience in digital accessibility.
3+ years’ experience working in or with a large, matrixed organization.
Expertise in disability inclusion, with a lens on intersectionality including mental health conditions and disability intersectionality.
Experience working with engineering, research, executives including assessment and delivery of engineering impact and influencing global accessibility processes and standards.
Ability to implement program improvements based on community and stakeholder feedback.
Competency in using research and data to deliver insights and action.
Strong ability to represent Microsoft with trusted external relationships.
Comfortable with extending program reach to a global scale.
A desire to grow and take on new challenges as they arise.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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