Digital Accessibility Specialist

About the job

Great opportunity within our Qantas Digital Business Unit
Challenging opportunity to innovate and drive change through the Digital space
Full-time permanent position based at our Head Office in Mascot


We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today. Our corporate functions include Corporate Affairs, Public Company, Legal, Finance, Treasury, Industrial Relations, IT, Sustainability, People and Customer, supporting the CEO in making Qantas a market leading, global organisation.


The Digital Accessibility Specialist is responsible for supporting the enablement of the Qantas Group’s Access and Inclusion Plan’s goal of ensuring all Qantas Digital Touchpoints across Marketing, the Web, and the App are WCAG Level AA compliant.


They will work closely with Senior Management in leading Group-wide initiatives and strategies for reviewing, testing, monitoring, and reporting on the group’s Accessibility compliance and keeping Senior stakeholders updated on how we are tracking against core KPIs and Legal legislation in this space.


The role will also require collaboration with teams across different business units, running training and workshops and advocating for Digital accessibility for the business.


You’ll have –

years of experience in Digital Accessibility.
Qualifications or 2-3 years of work experience in a similar role within an enterprise organisation.
knowledge of the latest WCAG specifications, including WAI-ARIA, Mobile Accessibility and Cognitive Disabilities Guidelines and Inclusive design principles.
understanding of Web and App digital accessibility best practices and testing frameworks through Automation, Emulators and Manual Testing methodologies. Experience with user testing is desirable.
and knowledge across different coding frameworks such as HTML/CSS/JS, React, Swift etc., enabling you to advise engineers on correct WAI-ARIA and semantic markup across multiple platforms (Desktop, iOS, and Android).
with enterprise business and design tools like Jira, Confluence, and Figma.
interpersonal, verbal, and written communication skills.
time management skills and ability to work independently in an Agile framework.
strong work ethic and a genuine team player.
training teams and running workshops on Accessibility to different stakeholders and role types is desirable.


Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.


There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.


The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.


Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.


Be a part of something special and play your part in the Qantas story – get in touch today.


Applications close on the 21st of April


Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.