Director of Accessibility Compliance

At Microsoft, we recognize the crucial role accessibility plays in our mission to empower every person and organization on the planet to achieve more. Our Director of Accessibility Compliance works with partners across the company, as well as our subsidiaries, to deliver on our mission for people with disabilities all over the world (including within Microsoft). In this role on the central Accessibility team, you will use your deep, technical understanding of accessibility to drive compliance for our entire inventory of Microsoft products, services and websites. In this role, you’ll also represent Microsoft on a global stage, partnering with industry experts to advance the discipline and sharing your knowledge and insights.

 

This position can be located anywhere in the United States.
Responsibilities

Own and manage Microsoft’s accessibility compliance program and conformance reporting strategy, including development of cross-organizational reporting and data analysis tooling.
Effectively communicate program execution status, key accomplishments and opportunities to leadership across Microsoft on a regular cadence.
Partner across regions, leadership, disability communities, and other stakeholders to evaluate and improve our organizational maturity in accessibility.
Drive accessibility improvements with internal business partners and align teams on compliance requirements.
Mentor product engineers on implementation of accessibility standards in their code, products, websites and services.
Leverage Microsoft’s accessibility-focused listening systems—Enterprise Disability Answer Desk (eDAD) and DAD (Disability Answer Desk)—to gather insights on improving the user experience for people with disabilities. Highlight trends from this customer feedback for product and engineering teams.
Track what’s happening in the accessibility outside of Microsoft and report insights to relevant teams.
Work with standards bodies—such as the W3C’s Web Accessibility Initiative—to assist in the further development of accessibility standards.
Represent Microsoft at conferences, in publications, etc. to share insights and knowledge, with goal of accelerating the discipline of accessibility implementation

Qualifications

Required/Minimum Qualifications

Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
3+ years experience managing cross-functional and/or cross-team projects.
10+ years of accessibility experience on both consumer/enterprise products and assistive technologies, such as screen readers, eye-control, and other accessible technologies.

Additional or Preferred Qualifications

Bachelor's Degree AND 10+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
8+ years experience managing cross-functional and/or cross-team projects.
1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos).
5+ years of experience leading complex programs or initiatives in a large organization with a track record of successfully influencing change, both directly and indirectly.
Ability to develop long-term partnerships, as a trusted advisor, with a very diverse set of stakeholders on both internal and external teams.
Hands-on knowledge of accessibility guidelines and standards (such as Section 508, WCAG, and EN 301 549) as well as technologies (such as UI Automation, IAccessible, ARIA, and related accessibility APIs).
Demonstrated, measurable success in program and/or project management.
Excellent communication skills, with the ability to synthesize complex concepts into broadly-understandable ideas.
Experience presenting complex information to audiences ranging from boardrooms to conferences.
Ability to find solutions and a path forward, even in ambiguous situations.
Able to navigate a fast-changing environment and iterate quickly on potential solutions.
Certification in accessibility, such as Trusted Tester, CPACC (Certified Professional in Accessibility Core Competencies), WAS (Web Accessibility Specialist).

#CELA

 

The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. Microsoft has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets (see below). The range above reflects the potential base pay across the U.S. for this role (except as noted below); the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. At Microsoft certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. Benefits/perks listed here may vary depending on the nature of employment with Microsoft and the country work location. U.S.-based employees have access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.

 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

 

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.