Front End Web Developer

As a Front End Web Developer, your responsibilities may include:
- consulting extensively with customers to elicit project requirements, provide content strategy services, and establish and communicate project timelines and milestones
- collaborating with team members, as needed, to ensure technical solutions are implemented to meet project requirements
- communicating ideas through low and high fidelity mockups
- designing, developing, and implementing user-friendly, professional, visually-pleasing, accessible websites and user-interfaces for web applications
- provide customer service support on web based tools

Job Summary

The National Security Agency (NSA) is currently seeking experienced Front End Web Developers to join the NSA Web team responsible for designing and developing state-of-the-art websites and web applications for the Agency intranet.

Qualifications

The qualifications listed are the minimum acceptable to be considered for the position.
Degree must be in Web Design or Web Development, or a related field (for example, Web Technologies, Computer Science, Programming, Visual Communications, UI/UX, Graphic Design).
FULL PERFORMANCE
Entry is with a high school diploma or GED plus 7 years of relevant experience, or an Associate's degree plus 5 years of relevant experience, or a Bachelor's degree plus 3 years of relevant experience, or a Master's degree plus 1 year of relevant experience.
Relevant experience must be a combination of both web design and web development. Web design may include: web layout, graphic web design and navigation principles, information architecture, content strategy, usability, user-centered design, using graphic design software. Web development may include: using web-authoring software, web programming languages.
SENIOR
Entry is with a high school diploma or GED plus 10 years of relevant experience, or an Associate's degree plus 8 years of relevant experience, or a Bachelor's degree plus 6 years of relevant experience, or a Master's degree plus 4 years of relevant experience.
Relevant experience must be a combination of web design, web development, and project management. Web design may include: web layout, graphic web design and navigation principles, information architecture, content strategy, usability, user-centered design, using graphic design software. Web development may include: using web-authoring software, web programming languages. Project management experience must include leading one or more web projects. Additionally, must have experience applying current Web Content Accessibility Guidelines (WCAG).

Competencies

The ideal candidate is someone with a desire for continual learning and who possesses strong communication (oral and written), problem-solving, analytic, interpersonal skills, and is:
- results-oriented
- detail-oriented
- accountable
- adaptable
- customer service oriented
- able to negotiate with and influence others
- able to work effectively (independently and/or within teams) across functional areas in a collaborative environment
- able to manage multiple tasks with competing timelines and deliverables
Experience in the following is preferred:
- Designing graphics appropriate for websites (e.g. screen resolutions, how to create graphics for use in responsive HTML layouts, etc).
- Creating and effectively arranging graphics, images and all other content into a creative, cohesive, functional, and visually-pleasing website utilizing best practices in User Interface/User Experience design.
- Turning a graphic layout into a fully functional web page (i.e., knowing how to incorporate graphical elements into a responsive HTML framework).
- Translating written/verbal themes and ideas into appropriate visual design.
- Creating original artwork using image editing programs (ability to illustrate a plus).
- Proficiency in HTML and CSS required. Sass is a plus. Must be comfortable hand-coding HTML without use of a WYSIWYG. Proficiency using CSS for layout and positioning. Proficiency in JavaScript, Jquery, and/or Bootstrap a plus.
- Proficiency with code editing software such as Sublime. Adobe Illustrator and/or Adobe Photoshop.
- Knowledge of requirements as defined in Web Content Accessibility Guidelines (WCAG) a plus.
- Experience with WordPress or other content management systems a plus.
- Strong understanding of web design principles and best practices.
- Strong understanding of information architecture, navigation, and usability principles.
An online portfolio showing recent examples of your work demonstrating your web development, UX, and graphic web design skills will be required if selected for an interview.

Pay, Benefits, & Work Schedule

Pay: Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position.
Salary Range: $84,601 - $185,234 (Full Performance, Senior)
Salary range varies by location, work level, and relevant experience to the position.
Training will be provided based on the selectee's needs and experience.
Benefits: NSA offers a comprehensive benefits package.
Work Schedule: This is a full-time position, Monday - Friday, with basic 8hr/day work requirement between 6:00 a.m. and 6:00 p.m. (flexible).
DCIPS Trial Period:
If selected for this position, you will be required to serve a two-year DCIPS trial period, unless you are a veterans' preference-eligible employee, in which case you are required to serve a one-year trial period. This trial period runs concurrently with your commitment to the position, if applicable. Before finalizing your appointment at the conclusion of your trial period, NSA will determine whether your continued employment advances the public interest. This decision will be based on factors such as your performance and conduct; the Agency's needs and interests; whether your continued employment would advance the Agency's organizational goals; and whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
If you do not receive certification for continued employment, you should receive written notice prior to the end of your trial period that your employment will be terminated and the effective date of such termination.

How to apply

The following four narrative questions provide an opportunity for you to highlight your dedication to public service for the hiring manager and agency leadership (or designee(s)). While your responses are not required and will not be scored, we encourage you to thoughtfully address each question. Please provide a response of 200 words or less to each question. You will be asked to certify that you are using your own words and did not use a consultant or artificial intelligence (AI) such as a large language model (LLM) like ChatGPT or Copilot. (Please attach in application)
1. How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government? Provide a concrete example from professional, academic, or personal experience.
2. In this role, how would you use your skills and experience to improve government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes.
3. How would you help advance the President's Executive Orders and policy priorities in this role? Identify one or two relevant Executive Orders or policy initiatives that are significant to you, and explain how you would help implement them if hired.
4. How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples, and explain how those qualities would enable you to serve effectively in this position.

Apply soonest, as job postings can close earlier than stated end dates due to changes in requirements. It is important to review and note the minimum qualifications, as only those applicants who meet the required qualifications will be contacted to continue the employment process. Please populate the resume tool to showcase any relevant work experience and education related to the position and answer any applicable screening questions. Information collected will be used to determine eligibility, and failure to provide accurate information may result in disqualification for this position.
A confirmation email will be sent after submission of the first application and also after any future updates to submitted applications. **Due to time sensitive communications regarding applications, please ensure your spam filters are configured to accept email from [email protected]. For job vacancies that include stated testing requirements, also include the following: @uwe.nsa.gov, @nsa.gov, and @pearson.com**
U.S. Citizenship is required for all applicants. NSA is an equal opportunity employer and abides by applicable employment laws and regulations. All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph. Reasonable accommodations may be provided to applicants with disabilities during the application and hiring process where appropriate.

DCIPS Disclaimer

**VETERANS AND TRANSITIONING SERVICE MEMBERS**
Thank you for your service! The National Security Agency (NSA) is part of the Defense Civilian Intelligence Personnel System (DCIPS). All positions at NSA are in the Excepted Service under Title 10, United States Codes (U.S.C.), Section 1601 appointment authority.
Veterans' Preference
In accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, "DoD Civilian Personnel Management System: Defense Civilian Intelligence Personnel System Employment and Placement," NSA applies veterans' preference, as defined by Section 2108 of Title 5, U.S.C., to eligible candidates. If you are claiming veterans' preference, you are required to provide acceptable documentation of your preference eligibility upon application.
Acceptable documentation includes:
- DD-214: "Certificate of Release or Discharge from Active Duty," which shows dates of service and discharge under honorable conditions (Copy 4); OR
- Certification of Service:
A written document on letterhead from the appropriate branch of the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed. The certification should include the military service dates, including the expected discharge or release date; AND
- Standard Form 15 (SF-15)
Application for 10-point Veteran Preference (http://www.opm.gov/forms/pdf_fill/sf15.pdf).
If you are claiming a service-connected disability of 30 percent or more, the documentation you provide must specifically demonstrate this level of disability; AND
- VA Letter of Disability (for 10pt and Sole Survivorship rating)
You may obtain a letter from the Department of Veterans Affairs reflecting your level of disability for preference eligibility by visiting a VA Regional Office, contacting a VA call center, or online (https://www.ebenefits.va.gov/).
**Failure to provide sufficient documentation of veterans' preference eligibility may preclude NSA from identifying you as a preference eligible candidate during the hiring selection process.