Senior Accessibility and User Research Consultant

Position: Senior Accessibility and User Research Consultant

Location: Homeworking - UK based (you will be expected to work on client sites as required with some travel outside of office hours)

Salary: £45k to £55k (dependent on skill set and experience)

Working pattern: 9-5 Monday to Friday

Contract type: Permanent | Full-time (35 hours per week) - flexible working hours available

Closing date: Sunday 29th March 2026 at midnight BST

The role
As a Senior Accessibility and User Research Consultant at AbilityNet, you’ll lead impactful accessibility and usability research, guiding evidence-based decisions that support disabled and neurodivergent users. You’ll design and deliver complex research projects, offer strategic and technical consultancy, and turn insights into practical recommendations. You’ll also mentor colleagues, ensure high-quality outputs, and help strengthen inclusive practices across the team. This role places you at the forefront of digital accessibility, working with leading organisations to advance inclusive design.

Key Responsibilities
- Providing strategic and technical consultancy to clients
- Conducting user testing, general consultancy, training webinars, workshops, and preparing guidelines
- Designing and presenting information and findings to clients
- Supporting sales by developing and delivering client proposals
- Networking with other accessibility professionals
- Interacting with internal and external teams
- Owning an area of development for the team including process, product, service development, training, and research
- Keeping up to date on accessibility trends and techniques
- Sharing knowledge within the team and writing articles for the AbilityNet website/blog
- Providing mentoring and quality assurance support
- Undertaking other tasks consistent with the scope of the post as requested

About You
You are an expert in digital accessibility with deep knowledge of accessibility standards (WCAG, EN 301 549) and legislation. Confident in communicating technical requirements to a range of stakeholders, you have experience leading complex projects, building consensus, and coaching others. Passionate about removing barriers and advocating for inclusive design.

Skills and Experience Required
- Expert consultancy skills providing advice to clients based on significant specialist knowledge
- Experience managing stakeholder expectations and building relationships collaboratively
- Ability to make decisions and build consensus with clients
- Conducting quality assurance to ensure high standards
- Extensive knowledge of accessibility standards and legislation, including edge cases

Who we are
AbilityNet helps make the digital world accessible to all, transforming lives for over 25 years. We work with organisations of all types and sizes to build a digital world that is accessible and inclusive.

Why join us?
Be part of a forward-thinking team at the cutting edge of digital accessibility, shaping inclusive design and working with leading organisations.

Benefits
- Workplace pension scheme
- 25 days annual leave plus UK public holidays, increasing with service
- Life assurance cover at four times annual salary
- Wellbeing support including employee assistance program and flexible working
- Access to extensive learning and development opportunities

Please note
- Right to work in the UK required; no work permits sponsored
- Primarily home-based with some client site visits
- 35 hours per week, flexible working pattern

Application
Apply with cover letter, CV, and evidence of user testing research by Sunday 29th March 2026. Queries can be sent to [email protected] or call +44 (0)118 228 0374.

Interview Process
Panel interview via Teams with presentation and questions assessing suitability.

Disability Confident
AbilityNet is a Disability Confident Leader, encouraging applications from disabled people and offering interviews to those meeting minimum criteria.