QA Analyst

Analyze our requirements, acceptance criteria, and technical specifications to develop understanding of project goals.
* Complete multiple test types, including functional, integration, system, regression, user acceptance, and compatibility testing across different platforms, browsers, and devices.
* Assist QA Leads in creating comprehensive test plans, test cases, and scripts to support project deliverables.
* Maintain clear, well-structured test documentation to support repeatability and knowledge sharing.
* Identify, document, and prioritize issues discovered during testing; ensure defects are logged with reproducible steps, supporting evidence (screenshots, logs, service requests/responses), and detailed impact assessments.
* Track defect lifecycle from identification through resolution, collaborating with developers and project teams to validate fixes.
* Provide feedback to project managers, business analysts, and partners on test progress, results, and risks.
* Support root cause analysis and help guide process improvements to prevent recurring issues.
* Participate in daily stand-ups, sprint planning, backlog grooming, and retrospective sessions as part of an Agile delivery team.
* Partner with developers, UX designers, technical leads, and program managers to agree on quality expectations and testing priorities.
* Provide input during requirements and design discussions to ensure testability, clarity, and agreement on acceptance criteria.
* Communicate complex technical and quality-related issues for all partners.
* Contribute to projects aimed at improving QA processes, efficiency, and consistency of deliverables.
* Assist QA Leads and Automation Engineers in developing automated test cases and scenarios, ensuring they complement manual testing efforts.
* Stay informed about latest technologies and industry best practices in QA, accessibility, and automation.
* Support accessibility and compliance testing efforts aligned with Web Content Accessibility Guidelines (WCAG).

Qualifications
* Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or a related field.
* Minimum of 1 year of hands-on QA experience in testing software applications.
* Experience testing across multiple platforms, including web, mobile web, and native mobile applications.
* Experience with QA methodologies, testing techniques, and the Software Development Life Cycle (SDLC).
* Familiarity with cross-browser testing tools, web service validation, and log inspection methods.

Nice to have:
* ISTQB or equivalent QA certification (passed).
* Experience with object-oriented programming languages (e.g., Java, C#) or scripting languages (e.g., JavaScript, Python, Ruby).
* Hands-on experience with Content Management Systems such as Adobe Experience Manager (AEM) or Sitecore.
* Proficiency in database queries, database testing, and API/web service testing.
* Familiarity with accessibility standards (WCAG) and accessibility testing tools.
* Exposure to automated testing frameworks and tools (e.g., Selenium WebDriver, Appium).
* Knowledge of cloud platforms (e.g., Amazon Web Services) and CI/CD tools (e.g., Jenkins).
* Prior experience working in Agile/Scrum development teams.