UI/UX Designer

The UI/UX Designer will lead user engagement initiatives, collaborate with cross-functional teams and leverage advanced design tools to deliver systems that are intuitive, accessible, and aligned with both user and business needs. This position requires a high level of technical expertise, creative problem-solving capability, and a commitment to human-centered design principles.

This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.

- User Research and Design Leadership.
- Lead user research initiatives, conduct journey mapping, and synthesize insights to enhance user interaction experiences.
- Apply design-thinking methodologies to identify opportunities for usability and process optimization.
- Produce artifacts such as detailed wireframes, prototypes, and visual hierarchies that comply with accessibility standards and branding guidelines.
- Collaborative and Stakeholder Engagement.
- Partner with our client and cross-functional teams, ensuring UI/UX designs adhere to industry best practices.
- Utilize a variety of UX/UI tools, including Figma, Adobe XD, Sketch, and Hotjar, to design, test, and optimize user experiences.
- Integrate usability testing, responsive design techniques, and SEO optimization principles into design workflows.
- AI/ML Interface Design Develop user interfaces for systems utilizing Artificial Intelligence and Machine Learning with a focus on explainability (XAI) and intuitive human-AI interaction principles. Complex System Design for Regulated Industries.
- Design intuitive solutions for systems with complex business logic, particularly in sectors such as government services, healthcare, or finance that require strict adherence to regulatory requirements.
- Design inclusively with a deep understanding of WCAG and other accessibility guidelines to ensure compliance and usability for all users.
- Translate complex data and AI insights into clear, visually compelling formats that support informed decision-making and enhance user understanding. User Advocacy and Accessibility.
- Facilitate discovery workshops, sprint planning, and feedback sessions to ensure alignment of design concepts with business objectives.
- Other duties as assigned

**Here’s What You Need**

- Proven UX Design Expertise.
- Demonstrate extensive skills in user research, information architecture, wireframing, prototyping (low and high-fidelity), usability testing, and user experience analysis.
- Data Visualization Expertise.
- Demonstrate an empathetic commitment to understanding user needs and advocating user-centered design principles.
- 4 years required hands-on experience designing user interfaces and experiences for enterprise systems, including wireframes, prototypes, and visual hierarchies using tools like Figma, Adobe XD, and Sketch.
- 4 years required demonstrated ability to collaborate with technical and non-technical teams, translating business needs into intuitive design solutions that align with accessibility and branding standards.
- 4 years required experience applying UX design principles such as hierarchy, contrast, and alignment to create responsive and accessible web and mobile interfaces.
- 4 years required experience creating wireframes and prototypes that support agile development cycles, including sketch-to-visual fidelity transitions.
- Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

**Minimum Skills:**

- Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.

- Exceptional verbal and written communication skills.

- Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.

- Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.

- Must be self-motivated and able to work well independently as well as on a multi-functional team.

- Ability to handle sensitive and confidential information appropriately

- Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.

**Desired Qualifications:**

- Familiarity with eligibility determination systems or similar rule-based, data-intensive applications is highly desirable.
- 5 years preferred experience designing graphical diagrams and visual narratives to communicate timelines, workflows, and system architecture.
- 3 years preferred demonstrated ability to facilitate design workshops and feedback sessions with stakeholders, ensuring alignment with business goals and user needs.
- Bachelor's degree in graphic design, Human-Computer Interaction, Computer Science, or related field. Equivalent experience may be substituted.
- 3 years preferred strong multitasking skills with the ability to manage multiple design streams across concurrent work effort.

**Our Commitment to you / overview of benefits**

- Medical, Dental and Vision Insurance; Wellness Program
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability options
- Basic Life and AD&D Insurance (Company Provided)
- Voluntary Life and AD&D options
- 401(k) Retirement Savings Plan with matching after one year
- Paid Time Off

**Reports to: Program Manager**

**Working Conditions**

- Professional office environment.
- Ability to work on-site in Austin, TX.

- Must be physically and mentally able to perform duties extended periods of time.
- Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.

- Must be able to establish a productive and professional workspace.
- Must be able to sit for long periods of time looking at computer screen.

- May be asked to work a flexible schedule which may include holidays.
- May be asked to travel for business or professional development purposes.
- May be asked to work hours outside of normal business hours.

**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._

**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**