Public Engagement & Communications Intern (Email & Website)

The Salt Lake City Council Office is seeking a detail-oriented and motivated Digital Communications Intern (Email & Website) to support our communications team. This role is ideal for someone interested in public service, digital communications, and hands-on experience with real-time community engagement.

As part of our team, you’ll help build and send email campaigns through Salesforce Marketing Cloud, update website content, and support accurate, accessible information for Salt Lake City residents.

Incumbents may deal with confidential information, which is expected to be maintained as confidential and shared only on a need-to-know basis with city employees and elsewhere when authorized by the intern’s city supervisor.

This is a part-time, non-benefited position.

Key Responsibilities:

Email & Digital Communications

Build and format email campaigns in Salesforce Marketing Cloud.
Draft, edit and proofread email content using plain language and AP Style.
Assist with post-campaign reviews and gather performance metrics.
Support content archiving in accordance with Utah GRAMA requirements.
Website Updates

Update and publish webpage content on WordPress.
Ensure pages meet accessibility standards (WCAG) and follow internal style guidelines.
Review pages for usability, accuracy and help improve overall user experience, including simple navigation and page organization.
Consider mobile-first design when updating content to ensure pages load quickly, read clearly and function well on phones and tablets.