Program Specialist II

- Analyze web content for accessibility, recommends changes to make content accessible, and remediations of accessibility issues.

- Tests various information communication technology formats, including PDFs, Microsoft Office documents, websites, desktop applications, and mobile applications, to meet accessibility standards.

- Ensures implementation of industry best practices for accessibility services for digital content and Digital Information Resources, such as brochures, flyers, webpages, documents, forms, and training materials.

- Creates reports that describe accessibility obstacles as well as provide technical guidance and recommendations to overcome obstacles.

- Delivers testing results to internal customers and participates in follow-up discussions to develop a roadmap or a plan in effort to improve the accessibility and usability of agency resources.

- Provides coaching and mentoring to team members and internal customers to improve accessibility knowledge.

- Participates in the development and delivery of instructional materials, aids, and manuals to meet training needs on digital accessibility.

- Ensures compliance with all Federal, State, and agency procedures, policies, rules, and laws.

- Collaborate with internal and external partners to identify digital accessibility needs and incorporate best-practice policies.

- Collaborate and assist with projects and program development work.

- Performs related work as assigned.