Mid to Senior Document Processor

Carollo Engineers is a leading engineering firm dedicated exclusively to water. For over 90 years, we've specialized in the planning, design, and construction of water, wastewater, stormwater, and reuse facilities, bringing innovative and sustainable solutions to the water sector's most complex challenges.

We work with water agencies, municipalities, utilities, research organizations, and private companies across various industries, including technology, manufacturing, and beyond. These clients choose Carollo because we employ some of the most knowledgeable and experienced professionals in the world. When you join our team, you'll work alongside industry leaders who are advancing the science of water, protecting public health, and building resilient communities.

Carollo's vision is to be the best water consulting firm and the best place for you to build your career. If you're passionate about making a difference in this critical field, we invite you to explore a career with Carollo.

Responsibilities
* Supports multi office document processing needs, and participates in the DP shared work pool when there is no local DP work.
* Produces and formats specifications, technical and design memoranda, reports and general correspondence using company templates and formatting standards.
* Proofreads completed work for accuracy of editing and formatting.
* Ability to juggle multiple priorities and exercise judgment in order of completion of tasks.
* Maintains knowledge of company supported software packages in order to provide maximum support.
* Other applications as needed to perform responsibilities.
* Troubleshoot application/people issues.
* Remediates digital documents (PDF, Word) to ensure compliance with ADA and WCAG 2.1/2.2 accessibility standards.
* Evaluates and correct document accessibility issues including reading order, tagging structure, alternative text, color contrast, and logical heading hierarchy.
* Collaborates with content creators to ensure documents are designed with accessibility best practices from the start.

Qualifications
* Bachelor degree in English, Journalism (or related field)
* Minimum of five years of experience in document processing
* Experience with Office 365 Word (styles, graphics, tables, outlines, templates, macros, table of contents, fields, etc.), Office 365 Excel (intermediate and advanced level), Office 365 PowerPoint.
* Adobe Acrobat DC (file conversions, bookmarks, thumbnails, auto-run, indexing, security, etc.).
* Scanning & OCR software.
* ProjectWise directory and file name organization.
* Self-directed.
* Discretion in handling confidential or sensitive information.
* Strong organizational skills and document version control discipline.
* Ability to interpret and apply formatting standards consistently.
* Customer service mindset when supporting technical staff.
* Well-developed critical thinking skills process, react, and solve problems.
* Strong interpersonal communication (written and oral) skills.
* Must have a proactive attitude.

Preferred Qualifications
* Familiarity with accessible document creation workflows in Microsoft Office and Adobe products.
* Certification or training in digital accessibility or Section 508 compliance.

Other Compensation and Benefits
Carollo is committed to providing employees with a competitive, comprehensive benefits program that provides the support employees and their families need to lead healthy, productive lives. Carollos benefits package includes paid time off and holidays, comprehensive health insurance coverage, pre-tax savings account options for healthcare, dependent care and commuter expenses, disability insurance and life insurance options for you and your dependents. We also offer free Caregiver Support, Travel Assistance, counseling services, discount programs, and a Lifestyle Reimbursement Account. Other compensation that may be available includes: 401(k) company contribution matching, tuition reimbursement, discretionary bonuses, career advancement bonuses, professional registration bonuses, employee referral bonuses, and compensatory time for exempt employees. Flexible work arrangements may also be available. Eligibility for benefits varies based on employment status.

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Job ID: 513551343

Originally Posted on: 3/13/2026