Accessibility Coordinator

ABOUT WILLAMETTE UNIVERSITY: Willamette University, founded in 1842, is a nationally-renowned private university enrolling 2800 students across five colleges. Our historic campus, adjacent to the Oregon State Capitol, hosts a distinguished undergraduate liberal arts college in Salem, Oregon. Our downtown Portland campus is home to the Pacific Northwest College of Art (PNCA). We offer a wide range of professional graduate programs, including Oregon’s top-ranked MBA program, the Northwest’s oldest law school, as well as MA/MFA programs at PNCA and master’s degrees in data science and computer science. Willamette University provides a high-value and comprehensive benefits package to eligible employees. Our Benefits Summary includes options for health, dental, life insurance, retirement, substantial paid time off, tuition and more. If you need assistance applying for a job or have any questions on recruitment at Willamette, please contact our HR Department via [email protected] or call 503-370-6210. POSITION SUMMARY: Reporting to the Director of AES, the Accessibility Coordinator provides case management and accommodation services for undergraduate and graduate students with disabilities. This role facilitates the interactive process to determine reasonable accommodations, supports implementation with faculty and staff, and promotes equitable access to academic and campus life. Grounded in disability law and informed by universal design, the position supports institutional compliance with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act while advancing meaningful inclusion across the University. This is an in-person position based in Portland primarily serving students at the Pacific Northwest College of the Arts (PNCA) campus with occasional travel to the Salem campus. They will share responsibility for AES functions and programs across the entire university. RESPONSIBILITIES: Case Management & Accommodation Services - Maintain a caseload of students registered with AES. - Review and interpret documentation to evaluate accommodation requests. - Conduct intake meetings and engage students in the interactive process to determine reasonable accommodations. - Develop, implement, and monitor individualized accommodation plans. - Provide ongoing student support using a coaching model that promotes persistence and academic success. - Maintain accurate, timely, and confidential case notes within the AIM database. - Oversee and monitor Flex Plans and their implementation within AIM. Faculty & Campus Collaboration - Issue accommodation notifications and consult with faculty on effective implementation. - Provide consultation and guidance regarding disability access and inclusive design. - Represent AES at admissions events and meet with prospective students. - Collaborate on public programs, workshops and student facing events focused on student success. - Serve on departmental, school level, and university committees. - Participate in faculty orientation and training related to accessibility and 504 compliance. - Participate and represent AES at Student Affairs events. Compliance & Operations - Interpret and apply ADA, Section 504, FERPA, Title IX, and institutional policies. - Ensure accommodation processes are timely, equitable, and compliant. - Participate in outreach, committee work, and AES initiatives. - Provide occasional operational support including test coordination and front desk coverage. - Supervise student staff and coordinate College Access Navigators program. QUALIFICATIONS: Minimum - Bachelor's degree. - 1–3 years of relevant professional experience, preferably in higher education, disability services, advising, counseling, or case management. - Knowledge of ADA and Section 504 in an educational setting. - Strong written and interpersonal communication skills. - Ability to exercise sound judgment, manage competing priorities, and collaborate effectively. - Familiarity with medical documentation complexities related to accommodation. Preferred - Master's degree in related field. - Experience working with higher education disability accommodations. - Familiarity with accommodation management systems (experience with AIM preferred). - Knowledge of universal design and disability studies frameworks. Typical Work Schedule: Monday through Friday, 8am to 5pm, 12-month position. Physical Demands & Working Conditions: Typical indoor office environment. In-person position primarily in Portland with occasional travel to Salem. Salary: $62,471 Applications require cover letter, resume, and references. Background check required prior to hire. Reasonable accommodations available.