Product Strategy Advisor - Express Scripts
Provides expert content/professional leadership on complex Product Strategy assignments/projects. Drives the development of product definition and solution plans to optimize the company’s product portfolio. Evaluates business opportunities to define and optimize the product portfolio and solution alternatives through analysis and understanding of targeted markets, market trends, new technology, customer business issues and the competitive environment. Establishes strategies for a product. Develops new product value propositions and targeted feature sets. Assists in the development and implementation of operational guidelines and objectives for the product portfolio. Designs, executes, and manages projects. Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives. Uses deep professional knowledge and acumen to advise functional leaders. Focuses on providing thought leadership within Product Strategy but works on broader projects, which require understanding of wider business. Recognized internally as a subject matter expert.
Act as technical accessibility SME liaison to the Software Engineering and QA teams.
Advocate for and educate technology teams about accessibility best practices.
Conduct and support accessibility testing efforts, automated and manual.
Document technical accessibility best practices for the organization to adhere to.
Analyze existing applications for accessibility issues and work with developers and designers to define and implement solutions.
Work with diverse team of product owners, UX designers, and developers in fast paced environment, with quick iterative cycles.
Support development of an accessibility data and measurement program.
Conduct accessibility-focused qualitative research using a variety of methods including user testing, interviews, surveys, artifact research (chat, call, email transcripts, etc.), journal studies, etc.
Experience working in an Agile environment
5+ years of experience in accessible (508/WCAG) analysis, design, development and/or testing
Subject Matter Expertise in WCAG, Section 508, ADA, other accessibility laws and standards
Knowledge of correct use and limitations of WAI-ARIA (Accessible Rich Internet Applications) in web application development
Passion for making websites and applications accessible to all users
Experience using Accessibility testing tools as well as screen readers such as JAWS, NVDA, and Voiceover
Thorough, methodical, and creative with extreme attention to detail
Expert at time management as well as working & finding answers to questions independently
Strong verbal and written communication skills, problem solving skills, customer service and interpersonal skills
Understanding of SDLC and the technical and business challenges that come with development of a product
Understanding of UX, design techniques and principles
Social science research methods (e.g. usability, surveys, observation), qualitative and quantitative data analysis, foundational statistics
Data visualization and presentation skills (in addition to analysis and research skills)
BA/BS in related field; advanced degree in Cognitive Science, Statistics, Human- Psychology, Computer Science, Computer Interaction or related field preferred.
Must be a current contractor with Cigna, Express Scripts, or Evernorth. Evernorth is a new business within the Cigna Corporation.
This position is not eligible to be performed in Colorado.
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.