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Senior Digital Accessibility Engineer

Optum

Eden Prairie, MN,USA

Combine two of the fastest-growing fields on the planet with culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that’s improving the lives of millions. Here, innovation isn’t about another gadget, it’s about making health care data available wherever and whenever people need it, safely and reliable. There’s no room for error. Join us and start doing your life’s best work. (sm)

The positions in the user experience job function are all related to user-centered design – a process to help ensure products and services meet the needs of customers, employees and other users. This job function is a collection of specialties each with a unique skill set. These roles may involve UX design, visual design, user research, accessibility, front-end development, or data visualization. Colleagues in these roles use their knowledge of interface design, research methods, accessibility guidelines, and current programming techniques to design, research, develop and assess products and services to enhance the overall user experience and create usable and accessible digital experiences.

Primary Responsibilities:

Under the guidance of Accessibility Center of Excellence leadership, collaborate with product teams across the enterprise to promote the need for accessible products and services
Serve as the lead on client projects, providing direction to and mentoring digital accessibility engineers and Grow Your Own program participants, reporting status updates to project team leadership and Accessibility Center of Excellence leadership, and handling any issues that arise regarding talent, timelines and deliverables
Participate on the Accessibility Council, researching and documenting best practices for usability and accessibility, documenting and sharing use cases to help promote accessibility best practices, helping to market the council and promote decisions made to peers and clients
Assess and validate Optum and UHC digital properties to ensure that they comply with WCAG
Perform accessibility assessments. May include web pages, desktop applications, mobile applications and documents, such as PDFs, PPTs, etc., with the (preferred) ability to assess and remediate PDF, Word and other documents so they confirm to current standards, including WCAG and PDF/UA
Document assessment results via available reporting templates and tools
Write Rally or Jira user stories based on the standard accessibility user story template and following guidelines in place
Present findings to internal product teams and external clients, educating teams on specific accessibility requirements and the use of available tools to proactively include accessibility early in the lifecycle
Identify accessibility issues of visual and interactive designs, promoting the use of accessible design pattern library components and use of tools to improve the accessibility of designs
Research and stay aware of new development frameworks for the purpose of assisting developers in creating accessible products
Support the Accessibility Center of Excellence by researching and writing posts for team websites
Write curriculum and lead accessibility training for peers and clients
Apply HTML, CSS, JavaScript and ARIA knowledge to digital properties as part of client engagements and governance processes
Identify new opportunities to support and contribute to the growth of the Accessibility Center of Excellence


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

BA/BS in information technology, information design, computer science, human computer interaction (HCI), instructional design, quality assurance, assistive technology or related field, or equivalent industry training and experience
8+ years working in a fast-paced and highly collaborative development environment with experience in large, complex software or web applications
5+ years working as a digital accessibility engineer
Advanced knowledge of user-centered design principles and tools
Solid understanding of Agile development methodology
Advanced knowledge of HTML, CSS and JavaScript
Experience writing reusable front-end code for modern frameworks such as Angular, Backbone, etc.
Knowledge of Web Accessibility Initiative (WAI) guidelines and specifications
Familiarity with WCAG
Advanced understanding of how to use design pattern libraries for client products
Advanced knowledge of assistive technology and accessibility-related software, including JAWS, NVDA, VoiceOver, ZoomText, Dragon NaturallySpeaking or other speech recognition software


Preferred Qualifications:

Self-motivated with a desire to improve products for people with disabilities
Mastery of working collaboratively and productively both with diverse teams and independently
Advanced soft skills and mastery of working with teams who may not have any understanding of inclusive design or accessibility
Proven organizational and multi-tasking skills

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