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Senior Accessibility Engineer


San Francisco, CA,US

DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.

What You'll Do

The Senior Accessibility Engineer will be responsible for identifying and developing solutions for accessibility barriers based on the W3C WCAG 2.1 Level AA standards. This person also contributes to development efforts aimed at delivering our accessible Design System, and accessible applications on websites and mobile platforms.

This person should be knowledgeable in a variety of common digital accessibility barriers for people with hearing, physical, speech, cognitive, and vision disabilities. In addition, the Senior Accessibility Engineer will be familiar with the following methodologies: visual analysis, automated scans, screen reader testing, keyboard-only testing and browser plug-ins.

We are looking for an individual with a strong sense of empathy and a desire to make DocuSign an enjoyable and compelling experience for all.

This position is an individual contributor role reporting to the Manager, Engineering and is designated Flex.


Evaluate, test, and develop technical solutions for complex accessibility issues for web and mobile applications
Drive accessibility awareness across the multiple teams by building and conducting trainings for developers, designers and content authors
Contribute to the development, maintenance and improvement of our accessible Design System by working closely with developers to ensure all React components are accessible before consumption
Conduct accessibility reviews with internal teams according to accessibility guidelines
Interface with internal PMs, Devs, and Designers to communicate accessibility compliance requirements and potential solutions in technical and non-technical language
Address customer reported issues in a timely manner
Improve automated testing and discover automation opportunities to preemptively detect accessibility issues
Research latest accessibility advances and technologies

What You Bring


BA, BS or equivalent industry work experience in a software development organization
8+ years experience building and shipping SaaS applications
Working knowledge of JavaScript, CSS, HTML, React, ARIA
Experience testing with multiple assistive technologies such as JAWS, NVDA, VoiceOver screen readers across multiple platforms (Windows, Mac,
Android and iOS devices)
Extensive knowledge of WCAG 2.1 guidelines and best practices
Strong communication, critical thinking, and creative problem-solving skills
Passionate about product quality, user experience, accessibility and disability inclusion
Experience implementing automated accessibility testing frameworks and best practices


Certified IAAP Certified Professional in Accessibility Core Competencies (CPACC) or Web Accessibility Specialist (WAS)
Curiosity and ability to learn new technologies and tool sets
Be an active member of the accessibility community
Experience with Dragon Naturally Speaking, Zoomtext, Color Contrast Analyzer, aXe

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

This role is eligible for bonus, equity and benefits.

Based on legislation in Colorado, the following details are for Colorado individuals only: Colorado pay range: $130,800 - $184,800 base salary

Based on legislation in New York City, the following details are for individuals who reside and would be working in New York City only: New York City pay range: $139,000 - $196,375 base salary

Based on legislation in Washington state the following details are for individuals who reside and would be working in Washington only: Washington pay range: $130,800 - $196,375 base salary

Based on legislation in California the following details are for individuals who reside and would be working in California only: California pay range: $139,000 - $226,850 base salary

Life At DocuSign

Working here
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at

Our global benefits
Paid time off
Take time to unwind with earned days off, plus paid company holidays based on your region.
Paid parental leave
Take up to six months off with your child after birth, adoption or foster care placement.
Full health benefits
Options for 100% employer-paid health plans from day one of employment.
Retirement plans
Select retirement and pension programs with potential for employer contributions.
Learning & development
Grow your career with coaching, online courses and education reimbursements.
Compassionate care leave
Paid time off following the loss of a loved one and other life-changing events.

Salary Range: $130800 - $184800

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