Digital Accessibility Program Manager

Full Job Description

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Job Category
Program/Project Management

Job Details

We believe Salesforce can be one of the world’s most accessible companies, and a top-ranked employer for people with disabilities. We are looking for a seasoned accessible events professional to join the Office of Accessibility, within our Legal, Finance, and Corporate Affairs organization.

Bring your skills and strengths to a place that embraces diversity. At Salesforce, we believe who you are–including everything that makes you unique–contributes to how you add value to what you do. We are committed to fostering a supportive environment that welcomes and celebrates all ideas and perspectives.

Your Impact:

This role will create, and manage, a Digital Accessibility program that ensures that our internal tools, documents, surveys, processes, and policies are accessible to employees with disabilities.

Specifically, you will:

Create an internal digital accessibility audit program and processes

Conduct accessibility audits with internal teams who own tools and processes used by large sets of employees

Identify inaccessible documents, applications, processes, and policies, sharing best practices for accessibility

Create a tracking system to log, report, and escalate accessibility audit findings

Effectively Communicate program execution status, key accomplishments, and findings

Update and amplify the Accessible Virtual Experience Guidelines to ensure continued digital accessibility

Learn from peers and share best practices, communicating digital accessibility wins

The Person Most Successful in this Role Will:

Have experience with industry standards relating to digital accessibility

Be able to create and maintain relationships with business and technical experts through the company

Be a great communicator. In particular, you should excel at explaining compliance requirements to diverse audiences (across varying technical and business backgrounds) in a way that fosters understanding and ownership

Have a commitment to, understanding of, and sensitivity to the multiple facets of disability inclusion and accessibility

Have the know-how to track and report on program metrics

Evangelize accessible design and development, both within Salesforce and with our vendors.

Create a vendor selection strategy to ensure technology vendors are committed to the latest WCAG standard.

Desired Skills:

IAAP Web Accessibility Specialist (WAS) Certification

JAWS Certification

Experience with a collaboration suite such as Google Apps

Experience in running, and improving audit programs at scale

Strong collaboration in a highly matrixed organization, with tightly connected partnerships across multiple stakeholder groups, and with excellent teamwork and interpersonal skills

Role Requirements:

5+ years digital accessibility experience

3+ years of audit or program management experience

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2020 — 12 years in a row.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org .

Salesforce welcomes all.