Digital Accessibility Program Manager
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
We believe Salesforce can be one of the world’s most accessible companies, and a top-ranked employer for people with disabilities. We are looking for a seasoned accessible events professional to join the Office of Accessibility, within our Legal, Finance, and Corporate Affairs organization.
Bring your skills and strengths to a place that embraces diversity. At Salesforce, we believe who you are–including everything that makes you unique–contributes to how you add value to what you do. We are committed to fostering a supportive environment that welcomes and celebrates all ideas and perspectives.
This role will create, and manage, a Digital Accessibility program that ensures that our internal tools, documents, surveys, processes, and policies are accessible to employees with disabilities.
Specifically, you will:
Create an internal digital accessibility audit program and processes
Conduct accessibility audits with internal teams who own tools and processes used by large sets of employees
Identify inaccessible documents, applications, processes, and policies, sharing best practices for accessibility
Create a tracking system to log, report, and escalate accessibility audit findings
Effectively Communicate program execution status, key accomplishments, and findings
Update and amplify the Accessible Virtual Experience Guidelines to ensure continued digital accessibility
Learn from peers and share best practices, communicating digital accessibility wins
The Person Most Successful in this Role Will:
Have experience with industry standards relating to digital accessibility
Be able to create and maintain relationships with business and technical experts through the company
Be a great communicator. In particular, you should excel at explaining compliance requirements to diverse audiences (across varying technical and business backgrounds) in a way that fosters understanding and ownership
Have a commitment to, understanding of, and sensitivity to the multiple facets of disability inclusion and accessibility
Have the know-how to track and report on program metrics
Evangelize accessible design and development, both within Salesforce and with our vendors.
Create a vendor selection strategy to ensure technology vendors are committed to the latest WCAG standard.
IAAP Web Accessibility Specialist (WAS) Certification
Experience with a collaboration suite such as Google Apps
Experience in running, and improving audit programs at scale
Strong collaboration in a highly matrixed organization, with tightly connected partnerships across multiple stakeholder groups, and with excellent teamwork and interpersonal skills
5+ years digital accessibility experience
3+ years of audit or program management experience
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2020 — 12 years in a row.
There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.
We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org .
Salesforce welcomes all.