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Accessibility Program Manager


Austin, Texas, United States,US

Accessibility is a key part of Microsoft’s mission to empower every person and organization to achieve more. Our team partners across the company and with external stakeholders to make that mission a reality for people with disabilities. As part of this focus, we are looking for a Program Manager with experience and passion for skilling and career development to empower people with disabilities to join the team to manage and evolve our Digital Skills Learning Program. Within the Office of the Chief Accessibility Officer (CAO), this role will lead our efforts to provide strategy and execution to create a pathway between digital learning opportunities leading to employment opportunities and career advancement, all within the disability community, including working with disability nonprofits, government agencies, and advocacy agencies.

If you are passionate about empowering careers through continuous learning, then read on!

About the Role:
You will be part of a small team accountable for prioritization and management of Microsoft’s strategy to prepare and empower people with disabilities for employment opportunities. Our team’s North Star is to change the unemployment rate for people with disabilities. You will work with the disability community to understand barriers to learning opportunities that lead to employment and create and execute strategies and programs that bridge this digital divide.

The role will require engaging directly with diverse stakeholders within Microsoft, nongovernmental organizations (NGOs), educational institutes, and nonprofits. You will leverage continuous learnings and a growth mindset to maximize skilling opportunities for people with disabilities across a broad range of digital technology solutions that may lead to obtaining certifications and employment. You will develop deep insights into changing market dynamics of digital accessibility and the disability community.
Key Responsibilities
Strategy/Program Management

Executes on Microsoft strategies and/or programs related to digital accessibility and learning for the disability community.
Leverages data, community feedback, and learnings to develop a global skilling strategy for the disability community to maximize impact and program efficiencies in partnership with both internal and external stakeholders.
Supports the advancement of Microsoft's agenda that addresses skilling opportunities for all to meet the jobs of the future.
Adheres to project timelines, budgets, and plans for skilling programs.
Facilitates program development, outreach, and execution, and assesses feasibility of program extension that leverages existing infrastructure and resources.

Business, Technical, and Societal Expertise

Maintains awareness of the impact of digital accessibility initiatives in the internal and external communities.
Provides input for advancing Microsoft accessibility agenda.
Representing Microsoft
Communicates Microsoft's perspective on digital skilling accessibility issues internally.
Follows and contributes to the messaging and communications strategy to ensure programs are integrated into internal and external stakeholder messaging.
Reviews, evaluates, prioritizes, and responds to inquiry requests and proposals for Microsoft engagement with external community stakeholders.
Serves as a point of contact on digital skills learning paths for people with disabilities to internal and external stakeholders.
Participates in internal and external events to communicate information on Microsoft digital skills accessibility programs.

External Relationships

Build and foster relationships with disability community, including nonprofit, nongovernmental (NGOs), and advocacy organizations.
Collects and evaluates feedback from the disability community and other stakeholders on digital skills accessibility initiatives.

Internal Collaboration

Participates in intra-group and/or cross-group projects.
Cultivates and delivers an “One Microsoft” view of programs and resources to external stakeholders.

Required Qualifications:

6+ years of end-to-end Project Management or similar experience with the ability to work efficiently and meet deadlines in the face of competing priorities.
3 + years of disability inclusion experience or in building digital skilling experiences

Preferred Qualifications:

Sound judgment that incorporates strong analytical judgement, a pragmatic approach, and consideration of business goals, risk tolerance, and stakeholder priorities.
Skillful in collaboration, partnership, and generating consensus among those with diverse points of view.
Commitment to diversity, inclusion, and respect for others.
Strong attributes in representing Microsoft with trusted external relationships.
Skillful in facilitating an effective virtual community.
Track record of excellent teamwork and collaboration in a large organization across multiple teams.
Comfortable with ambiguity and a bias for action in a fast-paced, matrixed environment.
Ability to innovate on existing solutions.
A desire to grow and take on new challenges as they arise.
Excellent writing and communication skills, including the skill at simplifying complicated issues.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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