Associate Quality Assurance Analyst – Technology Services

About Our Job
The City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. Employees work where needed, at a city site and/or in the field several days a week and telecommute remotely within the State of Colorado the remaining days.
Applicants for employment must have valid work authorization that does not require sponsorship of a visa for employment authorization in the United States.
We encourage you to apply as soon as possible, this posting may close without advanced notice.
About Technology Services
The Technology Services Department (TS) of the City and County of Denver use state-of-the-art technologies and methodologies to deliver improve systems, applications, and operations to our residents, customers and other agencies within the City. With this state-of-the-art technology, along with our processes, experience, ideas and values, we strive to make the City and County of Denver a world-class city.
TS offers a unique opportunity to work in a very diverse environment, on a large scale, as we employ more than 13,000 people, of which 9,000+ are daily technology consumers in support of a diverse population over 700,000 Denverites.
About the Quality Assurance Team
The Quality Assurance (QA) team performs various QA activities (requirements review, risk analysis, test planning/strategies, test case creation, manual test execution, automation scripting, performance testing, and user acceptance testing coordination) for various applications and integrations to ensure and validate that user expectations are met and that high-quality, value-added solutions are delivered.
Diversity in the City
The City and County of Denver is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents, with different perspectives and unique ways of thinking. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team.
As an Associate Quality Assurance Analyst, you will assist with and support the planning, design, and implementation of various types of tests from simple to moderately complex in order to test computer systems and applications to ensure proper configuration and operation. The Associate Quality Assurance Analyst is also responsible for identifying, testing and verfying issues through quality assurance testing and recommendations on potential solutions for addressing accessibility barriers based on the WCAG 2.1 Level AA standards as well as compliance with the ADA, Section 508, and other accessibility related laws.
The Associate Quality Assurance Analyst will also work collaboratively within the IT developers, project managers, and business analysts, as well as with agency partners to execute and validate test cases based upon functional and non-functional system requirements.
Additionally, the Associate Quality Assurance Analyst:

Assists with the planning, development, and implementation of test strategies and test cases that align information technology solutions with customer requirements and initiatives
Ensures compliance with quality assurance standards and practices
Plans and executes tests on various software applications and systems integrations between applications
Reviews end user business needs and documents to ensure that requirements are testable
Develops test plans, test cases, test scripts and test reports on multiple projects of varying size
Ensures that end user expectations are achieved during the testing process and supports acceptance testing activities
Tracks and reports progress of testing errors and risks to the project team and makes recommendations to improve configuration of applications and systems as part of the risk mitigation process
Performs other related duties as assigned or requested

About You
We are looking for someone with some or all the following skills and experience:

Knowledge of Software Development Life Cycles (SDLC) and Software Testing Life Cycle (STLC) frameworks and defect lifecycle processes.
Create and execute test plans and test scenarios for new products and upgrades to existing products in support of ADA compliance and WCAG 2.1 compliance

Develops and maintain standard templates for testing applications for WCAG 2.1 compliance

Suggest potential solutions for accessibility barriers based on the WCAG 2.1 Level AA standards as well as compliance with the ADA, Section 508, and other accessibility related laws
Ability to document and troubleshoot errors.
Ability to work independently and as part of a team.
Ability to organize, prioritize, and manage time efficiently.
Ability to learn and utilize test management/defect management tools such as JIRA and Microsoft Test Manager (MTM) for test cases and defects.
Ability to advise customers on the utilization of best practices within the technical landscape.
Knowledge of various test management and defect tracking tools.
Skill in supporting end user testing.

We realize your time is valuable so please only apply if you meet the following, required minimum qualifications:

Education requirement: Bachelor's Degree in Computer Science, Computer Engineering, Information Systems or a related field.
Experience Requirement: One (1) year of experience as a software tester, test analyst, or related area of work, which includes experience with multi-step processes and troubleshooting systems and applications.
Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.
Additional appropriate education may be substituted for the minimum experience requirements.

About Everything Else
Job Profile
CI3128 IT Quality Assurance Analyst Associate
To view the full job profile including position specifications, physical demands, and probationary period, click
here
.
Position Type
Unlimited
Position Salary Range
$68,905.00 - $113,693.00
Starting Pay
Based on education and experience
Agency
Technology Services
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
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