Senior UX Designer / Mid UX Designer

Senior UX Designer / Mid UX Designer
Work Location: Bothell, WA

Overall Purpose: Responsible for leading the design, definition and implementation of entertainment products for in- and out-of-home scenarios. This includes product features optimized for the set-top-box, mobile devices, web and remote control that improve the overall user experience.
Roles and Responsibilities:
• Collaborate and innovate alongside UX/UI designers, ideators and prototypers to create best in class interactive products.
• Define, execute and iterate on visual and experience design patterns, flows, and interactions for the DIRECTV brand and product initiatives across all screens.
• Execute at all levels of the design process, from early sketches and low-fidelity prototypes to design specifications, user acceptance testing, and implementation support.
• Partner with content, development and product teams to create new products and features support and enhance cross-platform experiences and strategies.
• Help to foster a fun, collaborative and supportive culture in which we make career-defining work.
Top 5 Skills / Additional Job Posting Description Details *

• Synthesizing customer and market data to understand impacts to evolving customer behavior and expectations.
• Creating and documenting the existing CX customer journey
• Identifying the top friction points within the customer journey that require innovation
• Leading a team of CX, business and technical experts through ideation and innovation resulting in ideal-state experiences for our customers
• Being a thought leader for the CX organization