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Systems Engineer - Digital Accessibility

County of Marin

San Rafael, CA,US


At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values, and our organizational culture here.

Information Services & Technology (IST) Department’s Mission: Marin County IST connects the people of Marin with their government by providing innovative products and services tailored to the needs of our departments and communities accessible anytime, anywhere.

There is one (1) full-time vacancy with the Digital Accessibility Program of the IST Department, to be filled at either the Systems Engineer or Advanced Systems Engineer level. To be considered for the Advanced Systems Engineer position, you must submit a separate application for that recruitment.

The Digital Accessibility Program is a new Countywide program responsible for ensuring that the County of Marin’s digital content is accessible to employees and the public. Digital content includes websites, Software as a Service (SaaS) applications, videos, documents, kiosks, virtual meetings, and more. This is an opportunity to help build the infrastructure for the Digital Accessibility Program, as part of the County’s work towards diversity, equity, inclusion, and belonging. Our team directly supports County departments by providing training, audits, and resources through collaborative consultation. We are a close-knit, adaptive, and driven team that thrives on interactive problem solving.

Reporting to the Digital Accessibility Program Manager, the Systems Engineer (SE) supports the daily operations and projects of the Digital Accessibility Program. Under general supervision, the SE is competent to perform a wide variety of duties such as:

Providing technical support and training to IST personnel and representatives from County departments.
Testing and remediating websites, SaaS applications, and documents.
Publishing digital accessibility employee resources to the program’s internal intranet site.
Setting up and maintaining the Information and Communications Technology (ICT) inventory in a Content Management Database (CMDB).
Supporting digital media accessibility standards such as captions and audio descriptions.

Systems Engineer (SE) is the entry and journey level in the series. Under general supervision, SE’s perform a wide variety of duties related to the technical assignment, demonstrating decision making and planning skills. SE’s perform a significant portion of the work assigned to the Advanced Systems Engineer, but without the independence or full responsibility expected at the higher level.


The Highly Qualified Candidate: The ideal candidate has a combination of technical expertise, strong analytical skills, and a high attention to detail. They have excellent interpersonal and communication skills to work with stakeholders that have a wide range of technology and accessibility experience, including County employees and community-based organizations. This person enjoys learning new software and solving problems. The ideal candidate has working knowledge of:

Web Content Accessibility Guidelines (WCAG) 2.0 and 2.1.
PDF/Universal Accessibility (PDF/UA) standards.

In addition, the ideal candidate has demonstrated experience in:

Performing accessibility audits using assistive technologies such as JAWS, NVDA, ZoomText, VoiceOver, and/or TalkBack.
Using development/testing tools such as Siteimprove, axe, ANDI, WAVE, or browser web developer tools.
Evaluating VPATs and/or Accessibility Conformance Reports (ACRs).

Certifications relevant to digital accessibility such as IAAP’s (WAS, ADS), or DHS’s OAST Trusted Tester Program are highly desired. Fluency in multiple languages, both written and spoken, is a plus.

The Minimum Qualifications for this position are:
Any two-year combination of professional experience, certification, and/or relevant coursework that demonstrates the necessary knowledge and abilities. Examples include:

Twelve (12) semester units of coursework from an accredited program and in a discipline relevant to the assignment is equivalent to a full year of related professional experience.
A completed certification program relevant to the assignment and knowledge and abilities necessary of the role.
A training program with evidence of completion providing the knowledge and abilities necessary of the role.
An internship and/or apprenticeship providing the required knowledge and abilities of the role.
Relevant professional experience demonstrating knowledge and abilities necessary of the role.


All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your account to view these emails.

Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list.

Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

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