Compliance Analyst 1 - Accessibility

Purpose of Job
We are currently seeking a talented and motivated Compliance Analyst 1-Accessibility for our San Antonio, TX campus.
Provides second-line independent oversight and guidance regarding business products, services, and processes through a compliance framework to ensure they are executed in accordance with regulatory requirements. In partnership with the business and key stakeholders, continuously drives a strong culture of compliance and demonstrates integrity and professional judgment in protecting the interests of USAA and its members.
Job Requirements

Conducts reviews of laws and regulations for business impact and conveys requirements for awareness and action.
Executes compliance risk management activities in accordance with enterprise compliance standards.
Provides compliance input on business action plans, projects or operational requests.
Utilizes strong leadership skills in interacting with counsel, customers or team members.
Gathers information, analyzes data trends, identifies root cause(s), and provides information to the business or project teams.
Ensures documents, projects, processes or product initiatives comply with regulatory requirements and enterprise policy.
Identifies outstanding compliance issues and oversees proper implementation of business requirements.
Participates in compliance risk management activities in accordance with enterprise compliance standards.
Services as a resource to team members on escalated issues of a routine nature.

Minimum Experience Required:

Bachelor's degree required OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
4 or more or more years relevant work experience in financial services or insurance industry.
Advanced knowledge of compliance laws, regulations and regulatory expectations.
Advanced knowledge of data analysis tools and techniques with demonstrated ability to evaluate risk and make recommendations.
Demonstrated ability to perform complex analysis and provide insight and recommendations to business and/or compliance partners.
Advanced knowledge of Microsoft Office tools to include Word, Excel and PowerPoint.

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

Preferred Experience Required:

Developing ADA Title III compliance plans for all member contact channels/interactions such as digital, voice, mail, and face-to-face.
Monitoring for adherence to ADA Title III requirements in contract language, disability-related complaints, and accessibility policies and procedures.
General knowledge of the 2010 ADA Guidelines for Accessible Design.
General knowledge of WCAG.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.

Relocation assistance is not available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.