Senior Director, Global Accessibility
What You’ll Do
Twitter is on a journey to be the world’s most diverse and inclusive tech company. Put simply, the path we’re on must be accessible to all—our employees, customers, partners, and people who use our products. This is an exciting opportunity to influence the strategic direction of embedding accessibility as a core value enterprise-wide at Twitter. Reporting to the Vice President of People Experience and Head of Inclusion and Diversity, as the Senior Director, Global Accessibility at Twitter, you’ll lead a new center of excellence that shapes accessibility policies and standards, promotes human-centered technology solutions, and ensures accessibility principles are included in product design and development to make Twitter an industry leader in accessibility. Responsibilities include:
Shape and evangelize a culture that takes accessibility beyond compliance and embeds it into Twitter’s design and decision making process.
Oversee the accessibility functions on the People Team to ensure appropriate workforce representation of people from the disabled community and a fully accessible experience for Tweeps along every stage of the employee lifecycle. Advocate for people from the disabled community within and beyond Twitter.
Partner with lines of business and teams whose focus is to make accessibility a core consideration from the earliest stages of product design through release, and monitor the state of accessibility of products and services.
Oversee accessibility training, testing, and consulting for all lines of business to ensure accessibility principles are embedded across all core business functions.
Collaborate with key stakeholders, provide recommendations and present materials regarding disability inclusion, people initiatives, diversity, development, engagement and other strategic objectives to executive leadership.
Build, manage, and develop a team of accessibility specialists.
Convene an advisory council consisting of accessibility experts from the disabled community to ensure the voices of those with unique accessibility needs are front and center and guide our discussions as we prioritize how we approach the work.
In terms of how you’ll do it, when it’s all said and done, you will have demonstrated leadership, fortitude, creativity, influence, people instincts, and the ability to be both strategic and operational.
12+ years of demonstrated career progression
A minimum of 5 years with demonstrable strong performance as a leader and manager in a leadership role with Accessibility responsibilities
Expertise in ADA requirements, WCAG 2.1 guidelines and Section 508 regulations combined with familiarity of global accessibility legislation
Industry Experience (Tech/Internet) advising on accessibility during product development
Experience with global/multicultural diversity, cross-cultural competencies
Exposure to and understanding of all aspects of the business that must include an accessibility lens to drive strategy and desired outcomes
Demonstrated success in developing cutting edge global strategy and driving process improvements in a global workplace
In-depth knowledge of accessibility best practices, concepts and programs, particularly relating to the technology industry
Deep experience with the dynamics and challenges of complex organizational change
End-to-end employee lifecycle and corporate culture influencing experience
Ability to formulate, align and execute strategic and operational goals in a fast-paced, high-energy environment.
We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.
San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.