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Digital Engineering Accessibility QA

CVS Health and Aetna

Cumberland, RI,US

A11y Engineer – QA. is responsible for supporting and equipping our engineering quality assurance teams to ensure successful delivery of our accessible digital products. This person will be supporting all aspects of integrating accessibility into manual and automated testing:

Responsibilities
Partner with Engineering QA in building A11y into manual and automated testing by:
o helping understand how users experience products using Assistive Technology
o helping understand what to test for and how to test to ensure feature functionality meets A11y AC (Acceptance Criteria).
o manually testing key feature functionality to ensure A11y AC is met.
Partner with Engineering QA during testing, ensuring A11y AC is being met by:
o ensuring feature functionality has A11y AC written / available
o helping engineering QA team understand the A11y AC.
o answering technical how-to questions on testing A11y for Web, IOS & Android apps.
o helping engineering QA test and validate A11y AC.
Support 3rd-Party Audits by:
o reviewing 3rd-Party findings, test results
o re-test, verify reported findings if reported issue is questionable
o create A11y user stories, defects for A11y findings
o help triage, prioritize A11y issues with product and provide A11y context, guidance on how to remediate A11y findings.
Analyze validation test results looking for
o training opportunities
o engineering methods needing correction
o components needing a11y refinements
o processes lacking appropriate a11y support.
Attend relevant stand-ups and status meetings.

Unicorn Responsibilities
Bring a depth of development and technical knowledge that complements and strengthens a culture beginning to apply a11y practices in design, engineering and QA.
Apply accessibility knowledge to a wide range of client digital properties including but not limited to responsive websites, mobile applications, hybrids and digital documents.
Stay up-to-date on current and existing trends in the accessibility space.
Partner with Design A11y, Design System teams and Engineering A11y Leads to develop, promote the adoption and integration of accessibility policies, procedures, and standards.

Required Qualifications
7 years of Accessability experience
Ability to think from an end-user perspective
Commitment to meeting high expectations of end users
Solid experience testing with all common screen readers (JAWS, NVDA, MAC/IOS VoiceOver, TalkBack), keyboard only, and other assistive technology.
Ability to interpret and advise on standards, principles and techniques for meeting accessibility success criteria (including WCAG 2.0 AA, WCAG 2.1 AA, and WAI-ARIA)
Ability to partner with various cross-functional teams for direction and consistency
Providing leadership when necessary
Excellent organizational and communication skills
Familiarity with Responsive Web Design and mobile apps
Fluency in the software development lifecycle
Strong understanding of supporting products in a SAFe environment specifically how current/future work is scheduled to come through planning, design, engineering and 3rd-party validation efforts
Knowledge of Rally, Teams, Confluence and other cooperation tools

Preferred Qualifications
Preferred Skills
Ability to train and coach colleagues on various accessibility topics
Ability to promote and share the importance of accessibility
Understanding the overlap between user experience and accessibility
Ability to analyze (Android, iOS, web) code and employ problem-solving skills to recommend best solution
Knowledge of mobile accessibility best practices on Android and iOS

Education
Bachelors and min. 7 years experience in the Accessibility space.

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

At CVS Health, we work every day to help people on their path to better health. Never has it been more important for us to deliver on our purpose to our valued customers, patients, members, and employees. With a presence in communities across the country, CVS Health colleagues are and will continue to be a critical piece of the country’s health care solution. The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. If you would like to learn about the actions we are taking as a company as we learn more about COVID-19 and its spread, we encourage you to visit our COVID-19 resource center at https://cvshealth.com/covid-19

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. Please note that we only accept applications for employment via this site.

We provide reasonable accommodations to qualified individuals with disabilities. If you need to request an accommodation, a qualified interpreter, written information in other formats, translation or other services, please contact our Advice and Counsel Reasonable Accommodations team by emailing Advice and Counsel Reasonable Accommodations team or calling 877-805-9511.

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