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Senior Technical Program Manager

Microsoft

Redmond, Washington,US

Are you enthusiastic about accessibility in gaming, enabling more gamers to play and want to make a measurable impact to gaming products and services that exceed our customers’ needs? Come join Microsoft and the Xbox organization as a leader to champion inclusive culture and accessibility in products, services, and our team.



Xbox is one of the world’s most valuable brands and enjoys millions of players and passionate fans. An important part of our plan is to grow our global player base and our multi-billion dollar a year Xbox console and accessories business. At Xbox, we believe Gamer Happiness is at the core to our mission of empowering every person and organization on the planet to achieve more.



The Gaming Accessibility team within the Xbox Player Services (XPS) team is looking for a motivated, accessibility subject matter expert with passion for accessible gaming, compliance and proven record of project management of large-scale programs.



The role will be a balance of partnering with teams across Xbox to understand compliance and engineering processes, while encouraging accessibility and innovation through inclusive design, customer voice and consultations. As an accessibility expert, desirable candidates would have natural aptitude for communicating and adapting messaging across disciplines that have varying levels of accessibility expertise and conveying technical accessibility information into consumable content. This person will also be developing long-term strategic roadmaps, be accountable for reporting metrics and building communities of accessibility advocates while partnering with the disability community to bring perspectives into product.
Responsibilities

Apply game accessibility subject matter expertise across gaming hardware, software, and games to ensure quality user experiences are being designed and engineered
Work with legal to provide teams with guidance about accessibility standards and requirements
Establish key performance indicators, collaborate to set goals, drive regular reporting and analysis for projects
Function as a gaming accessibility technical subject matter expert who monitors and reports on industry trends
Work closely with designers, program managers, usability teams, and accessibility experts to drive practical solutions to complex issues, and facilitate accessibility education

Qualifications

Required Qualifications

Customer obsession with technical knowledge and passion for accessibility software, hardware and/or assistive technologies.
2+ years’ direct experience working with people with disabilities in one or more of the following enabling gaming: disability community, accessibility industry, diversity and inclusion, inclusive design
4+ years’ experience working in accessibility industry, with proven knowledge of accessibility compliance standards
4+ years’ experience in program management or product management
2+ years' of gaming industry experience

Preferred Qualifications

Technical knowledge in gaming, web and/or mobile accessibility development and solutions
Strong communication skills with the ability to adapt message for different audiences including engineers, designers, marketing, leadership teams as well as non-technical partners
Ability to build and manage partnerships with stakeholders and be effective in cross-group collaboration, demonstrated by creating scalable programs across different teams
Capability to develop and drive strategic roadmaps, supported by quantitative metrics that influence product decisions
Ability to give inclusive presentations/events in-person and virtual, live, and pre-recorded





Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.



Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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