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Senior Accessibility Analyst, Workplace Investing

Fidelity Investments

Merrimack, NH / Covington, KY / Smithfield, RI / Westlake, TX,US

"Fidelity Investments is seeking a senior digital accessibility analyst who is passionate about building inclusive, barrier-free digital experiences for end users. In this role, you’ll be part of a dynamic enablement squad within our matrixed, agile organization—partnering closely with product teams to integrate accessibility into fast-paced development cycles. You’ll thrive in an environment that values collaboration, continuous learning, and empowering teams to deliver products that meet the highest accessibility standards.

The ideal candidate for this role is an accessibility generalist with a proactive approach and a broad skillset who is capable of adapting to a wide range of responsibilities. If you have experience with digital accessibility consulting, creating accessible documentation, and collaborating with sales, legal and procurement teams to respond to RFPs and draft contract language that ensures accessibility compliance, then this role might be for you!

Requirements:

Minimum of 5 years of experience in digital accessibility as a consultant, analyst, domain advisor, program manager or similar role.
In-depth knowledge of the Web Content Accessibility Guidelines (WCAG 2.2), Section 508 of the Rehabilitation Act, and Title II of the Americans with Disabilities Act.
Ability to identify and prioritize accessibility barriers while providing solutions for removing them from designed and developed products.
Bachelor's degree in a related field
Preferred Qualifications / Valued Experience

Proficiency with creating, testing, and remediating PDFs and other document types for accessibility compliance.
Experience using Microsoft Office and Adobe InDesign accessibility features.
Knowledge of PDF/UA and Matterhorn Protocol.
Experience with document remediation applications (like PAC3, Crawford AccessibilityNow, CommonLook Validator, CommonLookPDF, or the like)
Partnering with sales and product teams to draft responses to RFP inquiries about the accessibility of digital products and services.
Collaborating with legal teams to incorporate accessibility language into service agreements and scope of work documents.
Interacting with procurement to craft and / or evaluate accessibility conformance reports (ACRs / VPATs).
Experience leading and maintaining ongoing communications between client and service provider while managing escalations and resolutions.
Engaging with product teams to evaluate critical metrics of accessibility programs to identify risks, dependencies and opportunities for improvement.
The Expertise and Skills You Bring

High level of personal integrity and professionalism
Exceptional analytical, project management, and problem-solving capabilities
Outstanding relationship building and business partnership skills with the ability to build credibility and trust with diverse partners inside and outside of the organization
Experience with Jira or similar Agile backlog management tool preferred
Strong attention to detail, capable of working at different levels of detail and concisely summarize complex issues
Ability to make decisions based on validated reasoning
Strong verbal, written communication, interpersonal and organizational skills
Flexibility to adapt to a continually developing environment and manage multiple priorities
Dedication to cross-functional teamwork and collaboration
The Value You Deliver

Prioritizing work to deliver customer and client value based on impact
Creating inclusive and accessible digital experiences that deliver on product, technology and Fidelity goals
Working with product area, chapter and squad leaders to deliver a cohesive customer experience across products and channels
Establishing relationships with peers and executives
Assist with quarterly planning activities and ongoing prioritization of squad backlog
Identify, define and articulate strategic accessibility initiatives/roadmaps for the squad
Effectively present information and roadmap progress to Product Area and Domain leadership
Note: Fidelity is not providing immigration sponsorship for this position."

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