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Web Accessibility Manager

Esri

Redlands, CA,USA

OVERVIEW
Ensure the compliance of Esri's content accessibility by assisting in assessing the current state; crafting a proposed strategy; and executing, monitoring, and administering relevant policies, procedures, and laws. You will support the establishment of protocols and processes for organizing and maintaining Esri-wide accessibility related standards; respond to customer requests; and provide data on activities, goals, and initiatives. You will influence, drive, socialize, and govern Esri's accessibility strategy across stakeholders who strive to deliver inclusive products across digital platforms.

RESPONSIBILITIES
Develop, drive, socialize, and continuously improve content accessibility strategy
Craft and roll out scalable processes to support compliance with established standards
Support development of digital products
Develop procedures, VPATs to respond to external inquiries regarding the accessibility of electronic and information technology
Identify and collaborate with various stakeholders to create and maintain workflow guidelines for all aspects of content accessibility
Provide training to staff to ensure they understand the importance of accessibility and ways to incorporate in delivery lifecycle
Be the resident expert of evolving industry guidelines and digital standards and how they impact our content authoring, content production, and delivery operations
Measure quality and consistency standards through metrics
Create and implement content accessibility workflows in an agile way
Support involved cross-functional teams to anticipate and provide compelling information to make tradeoffs and balance the business and technical needs
Utilize clearly defined standards, methods, and procedures for inspecting, testing, and evaluating the usability of products with assistive technologies and collaborate with engineers to identify, reproduce, prioritize, and document defects

REQUIREMENTS
5-7 years of relevant work experience
In-depth knowledge of accessibility-related guidelines and standards including ADA, WCAG, ADAAG, AODA, DDA, European Accessibility Act, and ARIA implementation
Deep knowledge of WCAG 2.0 and Section 508, a good understanding of accessibility and usability for disabled people, and experience with devices and building accessible web products.
Previous web development experience for public facing pages
Project management skills, strong problem-solving skills to recommend solutions, ability to roll out large-scale operational projects
Excellent and effective communication skills; ability to interact with stakeholders from all levels of a complex organization
Ability to build relationships and influence stakeholders
Familiarity working with design and front end teams building web, mobile, and touch experiences
Bachelor’s in publishing or compliance-related focus, computer science, human factors engineering, UX/ UI educational backgrounds

RECOMMENDED QUALIFICATIONS
Experience with legal and contractual lifecycle
Prior experience in digital publishing and compliance management

ABOUT ESRI
Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please email humanresources@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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