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Digital Accessibility Specialist, Trainer

JPMorgan Chase Bank

Columbus, OH,US

A successful candidate will be passionate about accessibility in the digital space, with a broad knowledge of accessibility barriers and the tools and techniques for overcoming them. Experience creating web-based and instructor-led training and expert knowledge of accessibility standards - WCAG 2.1, PDF/UA, ADA Section 508, 21st Century Video and Communications Act - is a must. Responsibilities will include, but not be limited to:

Identifying and suggesting potential solutions for accessibility barriers based on WCAG 2.1 standards and PDF/UA as well as compliance with the ADA, Section 508, the Twenty-First Century Communications and Video Accessibility Act, and other accessibility related laws
Applying accessibility knowledge to a wide range of the firm's digital properties, including mobile applications, and digital documents
Coaching colleagues and clients in one on one, small group, or large forum environments
Using data on accessibility issues within products to identify, report on and drive improvements to the product features
Conceptualize training materials based on data and research
Communicate training needs and online resources
Create training strategies, initiatives, and materials for Designers and Content Editors
Create training program for Designers and Content Editors and create materials that will be delivered in the follow medians:
Instructor Led
Self-Paced / eLearning
Hybrid
3+ years experience with Section 508 and WCAG

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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