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Accessibility Officer

Taylor and Francis


This job is expired.

Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis is one of the world’s largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas and opinions to validate and publish the experts, theories and truths that matter. And we’ve been doing this in an unbroken arc since 1798.

Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you.

What we offer in return:

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing, and flexible working. You will be joining a thriving business, working alongside an exceptional group of people. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

Closing date: 21st January 2024

Job Description

We are delighted to be hiring an Accessibility Officer to join the team! Working within the Operation Teams and supporting the Head of Accessibility in delivering a business-wide accessibility strategy. At Taylor & Francis, we are committed to ensuring all our products and websites are accessible to as wide an audience as possible. We continually strive to improve the accessibility of our eBook, journal, digital platform, websites, marketing, and social media to support our customers and colleagues with any print disability, including dyslexia, dyspraxia, ADHD, and visual impairment.

The role combines a Taylor & Francis company-wide accountability for meeting or exceeding accessibility standards, policy and legislation in our products and services. The role holder will work alongside the Product & Technology team, who are responsible for ensuring platforms and design processes incorporate accessibility capabilities and considerations and that any required fixes revealed through regular audits are implemented.

What you will be doing:

Supporting the development and maintenance of a longer-term strategy for global accessibility, including benchmarking exercises
Act as key liaison with QA and development team within Product & Technology, and externally, to perform regular audits and updates to key platforms to maintain targeted accessibility levels
Schedule and co-ordinate accessibility audits across our digital portfolio and prepare JIRAs to rectify any issues
Ensure all auditing schedules and roadmaps remain complete and up to date
Co-promoting T&F’s accessibility strategy to the rest of the business as well as customers with the Head of Accessibility and other internal stakeholders
Managing the internal and external queries from customers and colleagues
Gather and maintain up-to-date metrics for analyzing customer queries as directed by the Head of Accessibility


What we are looking for:

An understanding of the publishing industry, higher education and academic research accessibility issues and the barriers that people with disabilities face
You will have a light-touch understanding of standards, legislation, and compliance frameworks around accessibility from a business and colleague standpoint
Demonstrated history of working effectively as part of an agile delivery team
Proven ability to plan and manage projects spanning multiple teams and departments
Demonstrated history of strong collaboration with technology and subject matter experts within an organization
Demonstrated capacity for effectively interacting with external stakeholders
The ability to show initiative and embrace changing processes and technologies.
Experience with UX and UI design for digital content, products, and services; familiarity with web accessibility standards and their application
Technical skills: WCAG, technical writing, Excel, PowerPoint, Word, video conferencing

Additional Information

What we offer in return:

An excellent work/life balance with a fantastic, flexible working culture.
25 days annual leave per year
3 additional discretionary days for Christmas each year
4 paid volunteering days each year
Employee assistance programme – offering 24/7 well-being support
Bonus and commission (if applicable)
AXA private medical insurance
Share Match – Plan that matches every share purchased with two free shares.
Pension scheme
Life assurance, plus optical and medical care.

Additional Information:

This role is based in the UK and there will be occassional travel associated to this role.

Closing date: 21st January 2024

Being ‘you’ at Taylor and Francis: Here at Taylor & Francis, we know that many times the 'perfect candidate' doesn't exist, and that people can feel discouraged about applying for a job if they don't fit all the requirements. We encourage you to apply if you're excited about working for us and have some of the skills or experience we're looking for. We believe in the notion that many skills and experiences are transferrable, and you could be just what we need! Taylor & Francis is proud to be an Equal Opportunity Employer. We strongly believe in the value of diversity of people and thought. We strive to foster a supportive and inclusive environment where our colleagues can learn, develop, and succeed, all while feeling comfortable with being their true self. We embrace all walks of life regardless of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, veteran status, citizenship, or any other protected characteristic under local law.

To find out more about our business and the great career opportunities please go to our Careers Site:

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