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EIR Accessibility Coordinator


Austin, TX,US

Full Job Description
EIR Accessibility Coordinator (Program Specialist VI 21-0457) (00015556)
Primary Location: Texas-Austin
Work Locations: Executive Administration (302-001) 209 W. 14th Street Austin 78701
Job: Education, Training, and Library
Employee Status: Regular
Schedule: Full-time
Standard Hours Per Week: 40.00
Travel: Yes, 5 % of the Time
State Job Code: 1575
Salary Admin Plan: B
Grade: 23
Salary (Pay Basis): 4,600.00 - 5,583.34 (Monthly)
Number of Openings: 1
Overtime Status: Non-exempt
Job Posting: Jun 15, 2021, 4:24:57 PM
Closing Date: Ongoing

The Electronic and Information Resources (EIR) Accessibility Coordinator of the Office of the Attorney General (OAG) position oversees the OAG’s EIR accessibility program and serves as its subject-matter expert regarding EIR accessibility matters. The position is responsible for all aspects of developing and maintaining the program, including supervising the program and working through its governance structures, guiding and consulting agency stakeholders on accessibility matters, developing and implementing detailed accessibility criteria for the specific EIR at the OAG, evaluating and remediating OAG EIR for compliance with accessibility laws, and delivering EIR accessibility training specific to the OAG’s EIR needs. OAG employees enjoy excellent benefits along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.
Program Supervision:
Directs all agency EIR accessibility initiatives and strategies, including developing, maintaining, and improving the following: policies; EIR compliance review and approval procedures; technical guidelines for meeting statutory requirements regarding EIR accessibility; implementation and remediation plans; and processes for receiving and responding to reports of inaccessible EIR. Other responsibilities include advising and updating EIR accessibility governance groups on accessibility initiatives and challenges; inventorying and evaluating OAG EIR for statutory compliance; reviewing and consulting on exception requests; and making exception-request recommendations to the First Assistant Attorney General.
Guidance and Consultation:
Advises on accessibility requirements and best practices for evaluating, creating, testing, remediating, and procuring accessible EIR. Activities include advising Executive Administration and other stakeholders on EIR accessibility costs, benefits, and risks; working with procurement staff to ensure that accessibility requirements are incorporated into EIR procurement processes (e.g., statements of work, specifications, contractual requirements); working with IT management and staff on how to develop, configure, and update their EIR to be accessible; and providing division management and staff with the knowledge necessary to create accessible EIR and remediate their existing EIR.
Evaluation and Remediation:
Identifies, selects, and uses software and other tools to test, diagnose, and remediate agency EIR so that it complies with all applicable EIR laws, standards, and regulations. This includes diagnostic and remediation software for evaluating enterprise-level EIR (e.g. websites and application platforms) and application-level EIR (e.g. Adobe PDF). Consults and trains agency stakeholders on the use of these tools. These stakeholders include IT developers and testers, procurement staff, and OAG staff who create or modify EIR. Other activities include directly remediating strategic agency EIR; evaluating and testing the accessibility of EIR procurements; providing guidance on accessibility corrective action plans and identifying and implementing solutions to urgent accessibility issues.
Development and Implementation of Standards:
Develops and maintains specific, detailed technical criteria and standards necessary to ensure that all agency software applications, software platforms, and data files that are developed, modified, or procured, comply with all applicable EIR laws, standards, and regulations. Associated activities, include working with software developers, project managers, and testers to understand and implement the functional criteria into their development requirements and testing processes; working with content creators to meet the requirements when creating EIR with desktop applications; and working with training and communication staff to ensure that all audio-video content meets the identified criteria.
Identifies the agency’s EIR accessibility training needs and develops training plans to meet those needs. This includes identifying, selecting, developing, and administering EIR accessibility training that increases accessibility compliance for existing and new IT platforms, computer applications, digital documents, and other EIR.
Performs related work as assigned
Maintains relevant knowledge necessary to perform essential job functions
Attends work regularly in compliance with agreed-upon work schedule
Ensures security and confidentiality of sensitive and/or protected information
Complies with all agency policies and procedures, including those pertaining to ethics and integrity


Education: Graduation from high school or equivalent
Education: Bachelor's degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: EIR Accessibility program and compliance
Experience: 5 years of full-time experience working in the following (or closely related) fields: EIR Accessibility
Knowledge of EIR Accessibility Laws and Standards, including Texas Administrative Code §206 and §213, Texas Government Code 2054, and WCAG 2.0 AA
Knowledge of EIR challenges associated with state procurement and contracts
Skill in using Microsoft Office applications, including Word, Excel, PowerPoint, Vizio
Skill in using SharePoint
Skill in using Adobe Acrobat
Skill in communicating technical and/or complex ideas to technical and non-technical audiences
Skill in delivering presentations and trainings to large and small audiences both in-person and online
Skill in facilitating meetings involving cross-functional stakeholders and executives
Skill in handling multiple tasks, prioritizing, and meeting deadlines
Skill in effective oral and written communication
Skill in exercising sound judgment and effective decision making
Skill in creating highly detailed, in-depth, technical documents
Ability to provide dynamic and engaging trainings
Ability to work effectively and positively with a diverse set of stakeholders
Ability to work independently as well as lead teams through complex projects and initiatives.
Ability to analyze and resolve complex and difficult EIR accessibility challenges
Ability to analyze and interpret program and technical information regarding EIR accessibility statutes, rules, regulations, standards, and policies.
Ability to use various accessibility applications (JAWS, Zoom Text, WAVE, Adobe Suite, Sort Site)
Ability to receive and respond positively to constructive feedback
Ability to work cooperatively with others in a professional office environment
Ability to provide excellent customer service
Ability to arrange for personal transportation for business-related travel
Ability to work more than 40 hours as needed and in compliance with the FLSA
Ability to lift and relocate 30 lbs.
Ability to travel (including overnight travel) up to 5%
Experience: 4 years working at a mid to large Texas state agency
Knowledge: EIR accessibility requirements for Sales Force and DocuSign
Other Language: Ability to proficiently read, write, and speak Spanish
Military Crosswalk information can be accessed at To apply for a job with the OAG, submit a completed State of Texas job application through the OAG Job Postings Page. In addition, electronic applications can be submitted through either CAPPS Recruit or Work in Texas. A State of Texas application must be completed to be considered, and paper applications are not accepted. For further instructions on how to apply through the OAG Job Postings Page, see our How to Apply page. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code.

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