Assistant Coordinator of Educational Access Services

Job Title: Assistant Coordinator of Educational Access Services

Department: Educational Access Services

Position No. AF0117

Employment Type: Administrative

Salary: $44,000.00 - 47,000.00. Commensurate with education and experience. Excellent health and retirement benefits package.

How to Apply: Applicants will be asked to complete an online application by creating a profile and then providing personal and demographic information. In addition, please be prepared to upload a:

- Cover letter
- Resume
- Copy of transcripts for all degrees completed (if your transcripts include a social security number or birthdate, please
redact that information before uploading the document). Official transcripts will be required upon hire.

Application Deadline: Open until filled. To ensure consideration, complete applications must be received by 2/2/2020.
Direct Inquiries Contact: Erin Nix

SUMMARY:
The Assistant Coordinator of Educational Access Services is responsible for planning and coordinating efforts to deliver quality academic accommodation services to students with disabilities under the direction of the Coordinator of Educational Access Services.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other related duties may be assigned.
Performs the daily operations required of the EAS department personnel to include answering phones, data processing, creating forms, updating procedures, maintaining supplies for daily operations, maintenance of all data collection and scheduling systems, and performing general updates to computer programs.

Remains current on policy and procedural updates for assistive technology vendors and ensures all changes are implemented and recorded as necessary.

Prepares and converts course materials and other media into alternate formats, including but not limited to Braille, tactile graphics, large print and electronic text, using various hardware platforms and software solutions. Manages the textbook conversion program, providing leadership and expertise in electronic access issues related to internet and other electronic resources. Ensures quality control and copyright protection.

Supervises testing accommodations for students with disabilities, including but not limited to taking requests and completing appropriate paperwork, Scheduling rooms, and proctoring exams. Maintains the integrity and security of test materials during the testing process. Acts as liaison between faculty and students to administer testing.

Researches and recommends appropriate assistive technology for students with disabilities. Trains users on applicable assistive technology, providing leadership and expertise in assistive technology.

Conducts and completes new student intakes and meets with current students as needed and requested.

Completes accommodation memos for continuing students and maintains the accommodation memo file system.

Provides technical assistance to faculty and staff to implement technology interventions and processes to create an accessible learning environment, including online and distance education.

Coordinates with Facilities Services to accommodate special needs and adjustments to classroom set-ups and/or furniture.

Supports testing services, alternate materials, and other services at all campuses.

Recruits, trains, and supervises student workers, ensuring they adhere to procedures and maintain confidentiality. Coaches student workers for positive outcomes, while providing positive feedback and reinforcement.

Accurately tracks and records student accommodations to look for trends and areas for improvement.

Maintains accurate records on services provided to students. Submits accurate and timely reports as requested by the Coordinator.

Remain current on disability law, services and technology, and update policy and procedure manuals to reflect current changes in disability law, services, and technology.

Ensures compliance of FERPA and HIPPA regulations at all times. Ensures and maintains security of files, documents, test materials and equipment, as well as all other confidential and sensitive information obtained for accommodation purposes.

Maintains inventory of software, equipment, and office supplies.

Collaborates with and provides support to other departments within Academic Affairs such as, but not limited to, the Testing Center or Tutorial Learning Center on an as-needed basis.

Oversees the maintenance and organization of the production room and all storage and break room areas.

Ability to work in a flexible, professional, collaborative manner.

Possess strong interpersonal, oral, and written communication skills, as well as strong critical thinking skills. Ability to communicate effectively and professionally with colleagues, supervisors, faculty, and community members to optimize the student accommodations experience.

Ability to problem-solve and communicate effectively with students with a variety of disabilities.

Demonstrated ability to multi-task, be detail oriented, and work independently as well as be a team player.

Must be reliable, punctual, and highly dependable. Occasional evening and weekend office coverage may be required.

Other duties and responsibilities as assigned by supervisor.

NON-ESSENTIAL FUNCTIONS

Advises students at student orientation sessions as needed.

Staff the information table at recruiting events and student orientations.

Serves on institutional committees and task forces as needed.

SUPERVISORY RESPONSIBILITIES
This position reports to the Coordinator of Educational Access Services and supervises student office staff and volunteers.

EDUCATION and/or EXPERIENCE:To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Required:

Bachelor’s degree from an accredited institution in a field related to disability services or a bachelor’s degree in an unrelated field plus at least one year of direct experience in the provision of educational accommodations, instructing students with disabilities, or, administering testing accommodations.

Knowledge of disability services in higher education, including the Americans with Disabilities Act and its amendments (ADA and ADAA) and Section 504 of the Rehabilitation Act.

Strong computer skills. Proficient with MS Office and Adobe Acrobat. Demonstrated knowledge of Information Technology (IT) processes and systems and have the ability to independently trouble shoot basic IT issues.

Preferred:

Master’s degree from an accredited institution in a field related to disability services.

Direct experience in the provision of educational accommodations at the college or university level.

Demonstrated knowledge of assistive technology equipment, software, and alternative formats for various disabilities.

Knowledge of Braille.

Familiar with the concept of universal design for learning and its implementation in the college environment.

Supervisory experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret complex documents. Ability to respond effectively, both orally and in writing, to sensitive inquiries or complaints. Ability to make effective and persuasive presentations on complex topics to top management and public groups.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages. Ability to apply concepts of basic mathematics.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions in verbal, mathematical or diagram form and deal with several abstract and concrete variables. Ability to understand and perform multi-step procedures.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to move between rooms and across campus. The employee must occasionally lift and/or move up to 5 pounds.