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TxDMV - IT Accessibility Specialist I (REMOTE)


Austin, TX,US


Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services. We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries.

The Accessibility Specialist I, situated within the Information Technology Services Division, plays a crucial role in ensuring the accessibility of TxDMV's digital content and Electronic Information Resources (EIR) for all users, including those with disabilities. This position performs routine (journey-level) accessibility work involving creating digital content and other forms of EIR; and testing and evaluating web pages, mobile applications, and software interfaces, to ensure they meet accessibility standards. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.


Analyzes web content for accessibility, recommends changes to make content accessible, and remediates accessibility issues.

Tests and remediates various information communication technology formats, including PDFs, Microsoft Office documents, websites, desktop applications, and mobile applications, to meet accessibility standards.

Ensures implementation of industry best practices for accessibility services for digital content and Electronic Information Resources, such as brochures, flyers, webpages, documents, forms, and training materials.

Creates reports that describe accessibility obstacles as well as provide technical guidance and recommendations to overcome obstacles.

Delivers testing results to internal customers and participates in follow-up discussions to develop a roadmap in effort to improve the accessibility and usability of agency resources.

Provides coaching and mentoring to team members and internal customers to improve accessibility knowledge throughout the agency.

Participates in the development and delivery of instructional materials, aids, and manuals to meet training needs.

Ensures compliance with all Federal, State, and agency procedures, policies, rules, and laws.

May travel up to 5% of the time. Travels by car (may include flying). May include overnight travel. May require working extended hours and some evenings and weekends, as needed.

Required to attend work regularly and adhere to approved work hours in accordance with department policies and procedures.

Performs related work as assigned.


Knowledge of:

Local, state, and federal laws relating to accessibility; web, application, and accessibility technologies; basic research methods and tools, and data visualization tools; and visual analysis and color sampling.

Skill in:

The use of a computer and applicable software. Ability to analyze and solve complex and difficult problems of accessibility; to use various accessibility applications; to develop effective data collection tools such as surveys, questionnaires, and interviews; and to communicate effectively.

Ability to:

Work collaboratively with cross-functional teams to improve digital accessibility.

Stay updated with the latest developments in digital accessibility standards and technologies.

The above statements are not a complete list of all responsibilities, duties and skills held or performed by employees in this job. Employees may perform other related duties as assigned.



Education and Experience

Graduation from an accredited four-year college or university with a major in Computer Science, Information Technology, Web Development, or related field is preferred.

Experience in creating and testing digital content for accessibility.

Licensure and/or Certification - Certification in Accessibility Core Competencies (CPACC) or similar credentials preferred.


This position is eligible for remote work in the state of Texas (subject to change). Must attend meetings/trainings at headquarters in Austin, Texas as required by management.

Remote work employees must meet these criteria for the remote work location:

Adequate desk space in a dedicated, contained area that is secured and protected at all times.
Remote work location is in a quiet environment free of background people and noise during business hours.


The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Benefits include:

ü Retirement Plan

ü Paid Group Health & Life Insurance for employees

ü Paid Holidays

ü Paid Vacation Leave

ü Paid Sick Leave

ü Longevity Pay

ü Dental

ü Vision

ü Dependent Optional Life Insurance

ü Voluntary AD&D Insurance

ü Dependent Health & Life Insurance

ü Health & Dependent care flexible spending accounts

ü Tuition Assistance Program

QUALIFIED EMPLOYER: In addition, the Texas Department of Motor Vehicles is considered a qualified employer for the Department of Education’s Public Student Loan Forgiveness (PSLF) program.


A valid Class "C" driver's license is required. If not currently a Texas resident, must obtain a Texas Driver's License within 30 days after entering Texas as a new resident. A satisfactory driving record is required for operating state or personal vehicles to conduct department business.

Job offers and continuation of employment is contingent upon:

· Proof of education and experience listed on the application

· Eligibility to work in the United States

· Satisfactory results from a pre-employment criminal history background check and driver’s record check

· Compliance with Selective Service registration for males ages 18-25

· Required to attend work regularly and observe approved work hours in accordance with department policies and procedures.


If selected for the position the following must be provided for proof of veterans’ preference:

· Veteran must provide form DD 214

· Surviving Spouse or Orphan must provide DD 1300 or DD 214.

Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor’s Office Job Descriptions; click on the occupational category for the position. Additional MOS can be found at the State Auditor’s Office Military Crosswalk Guide.

The Texas Veterans Commission provides helpful employment information.


Your application must be complete, accurate and reflect all experience and education. Omission of data can be the basis for disqualification. "See Resume" is not accepted in lieu of a completed online State of Texas application but attached resumes may be considered as additional supplemental information.


The Texas Department of Motor Vehicles is an equal opportunity employer and does not discriminate on the basis of race, color, disability, religion, gender, national origin, age, sexual orientation, veteran’s status, genetic information or protected activity. The TxDMV provides accommodations for persons with disabilities in accordance with the American with Disabilities Act. If you need help with the employment process or require other accommodations, please contact the Human Resources office for assistance at 512-465-4043.

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