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Digital Accessibility Analyst

Barclays

Pune, Maharashtra,INDIA

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager.

BUK & BX – All locations

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances These requests will be reviewed and agreed for a period of time i.e., will have a start and end date.
Please discuss the detail of the working pattern options for the role with the hiring manager.

Introduction:

The Digital Accessibility team is responsible for supporting our technology and digital teams to deliver accessibility through effective governance, partnering, training and tools. This helps ensure our digital services are easy to see, hear, understand and use for everyone, including disabled customers or colleagues.

The Digital Accessibility Analyst will be part of the centralised Digital Accessibility Team and will act as a subject matter expert (SME), working closely with business and technology teams to help them to deliver accessible products for our customers and colleagues.

The role holder will:
• Provide ongoing accessibility testing for Web and Mobile teams, ensuring that new digital content and channels are built to be compliant with accessibility standards
• Help strengthen governance and controls by partnering with and policing new digital change
• Provide ongoing accessibility support and training to engineering teams,
• Have a primary focus on our most critical digital platforms such as our Online Banking website and the Barclays mobile app – accelerating the remediation of legacy accessibility issues and performing robust accessibility testing on new changes so as to be built accessible right first time.


What will you be doing?
. Digital Accessibility Testing (70%)
• Works alongside project and product teams, performing automated and manual accessibility testing of Web and Mobile, identifying and prioritising accessibility defects.
• Supports with audits, design reviews, consultancy and signposting to training and tools.
• Promotes the accessibility governance process, ensuring that compliance with our standards, processes and policies are maintained across all product and project interactions.
• Supports product teams engaging with suppliers to fully understand the requirements of suppliers to deliver accessible products

2. Accessibility governance and business partnering (20%)
• Builds relationships to ensure that technical and business teams understand, value and demand accessibility whilst equipping and enabling delivery teams with the right empathy, knowledge and support to deliver inclusive solutions
• Builds positive relationships with technology and business teams to help deliver our accessibility ambitions – effectively influencing to prioritise accessibility in all interactions
• Partners with Diversity & Inclusion, Accessibility and Vulnerable Customer proposition teams and the Reach Disability and Mental Health colleague network to ensure collaboration and a deeper understanding of the needs and preferences of disabled people.

3. Accessibility Capability (10%)
Work in partnership with Digital Accessibility consultants to:
• Seek opportunities to improve processes, systems and controls used within the overarching accessibility governance process
• Develop new ways of working that build capacity within the Digital Accessibility Team to help us deliver better outcomes and outputs
• Supports with the creation of accessibility training and resources, supports accessibility champions and supports the development of the accessibility team.


What we’re looking for:

• 2 years minimum Technology delivery experience.
• Good knowledge of web and mobile technologies, including HTML, CSS And JavaScript
• Understanding of accessibility principles, requirements and testing.
• Understanding of accessibility and usability for people with a broad range of disabilities including familiarity with assistive technologies (e.g. screen readers)
• Strong communications, influencing and team-working skills.

Skills that will help you in the role
• Experience of completing accessibility testing aligned to international WCAG 2.1 guidelines using manual and automated techniques for web and mobile.
• Experience of Mobile accessibility testing and document accessibility testing and remediation.
• Familiarity with technology project lifecycles (e.g. Agile and Waterfall) and delivering change within these.
• Strong interest in digital inclusion and willingness to improve digital products for all users
• Analytical and methodical problem solver with an attention to detail.

Where will you be working?
Pune


Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

#Software Engineering

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