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Assistive Technology Specialist

Western New England University

Springfield, MA,US

The Assistive Technology Specialist plans and facilitates the implementation of appropriate testing accommodations, auxiliary aids, and support services for students with disabilities. Interprets and ensures compliance with local, state, and federal laws as they apply to disability and post-secondary educational environments. As a part of a team, the Assistive Technology Specialist advises and orients students on accessing appropriate assistive technology, support services, and testing needs. The Assistive Technology Specialist serves as the first point of contact for students and families and serves as the contact person for all test proctoring needs. The Assistive Technology Specialist plans, coordinates, manages, monitors, and facilitates the implementation of appropriate accommodations, auxiliary aids, and support services for students with disabilities and manages the testing process for SAS. This position oversees the coordination and student support for all assistive technology needs, material conversion, and the peer notetaking process. The SAS team member will serve as the subject matter expert on digital accessibility responsibilities within the department.


Bachelor’s degree, or any coursework, training, or education equivalent to a Bachelor’s degree. Three years of experience with assistive technology (software and hardware) or related. Demonstrated sensitivity, knowledge, and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic backgrounds of the individuals we serve and sensitivity to and knowledge and understanding of ADA and Section 504. Experience in providing services to students with disabilities, preferably in the adult level. Knowledge of instructional design and technology. historically underrepresented, and groups who may have experienced discrimination.

Student Accessibility Services (SAS) is committed to finding the best candidate for this job and acknowledges that the best candidate may be one who comes from a non-traditional background. Experience with and an ongoing commitment to working effectively with and across diverse communities. Willingness and ability to work as a part of a team and independently as needed and appropriate.

Excellent benefits including tuition remission for employee, spouse, and dependent children.

Western New England University (WNE) is a private, nationally ranked, comprehensive institution with a focus on preparing work-ready and world-ready graduates. Founded in 1919 in Springfield, Massachusetts as a division of Northeastern College, WNE’s 215-acre suburban campus serves more than 3,700 students, including over 2,500 full-time undergraduates. More than 47,000 alumni have earned degrees through its 90+ undergraduate, graduate, and professional programs at Colleges of Arts and Sciences, Business, Engineering, and Pharmacy and Health Sciences, and School of Law. Students come from 39 U.S. states and territories and 23 countries. Of 45,104 living alumni, 30% remain within the region, residing in the four Western Massachusetts counties and northern Connecticut.

WNE is classified among nationally ranked universities in US News and World Report, and among the Top 100 Undergraduate Engineering programs, and in the Doctoral/Professional Universities category in the Carnegie Classification of Institutions of Higher Education.

Western New England University is an Equal Opportunity Employer. We welcome candidates whose background may contribute to the further diversification of our community.

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