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Senior Content Designer, Accessibility

Alight Solutions

Chicago, IL,USA

This job is expired.

You proved yourself as a star content designer at startups, Fortune 500 companies and top Creative Agencies. You have the writing chops to amaze and the vision and business acumen to position product design in a way that inherently makes people pay attention. You’re a persuasive creative who inspires and consistently produces outstanding content design that sets your products apart from the competition. If this is you, keep reading because we’re excited.

We’re looking for an experienced and profoundly engaged Senior Content Designer, based in Chicago, IL, to join our multidisciplinary Accessibility team. You’ll be responsible for reimagining employee experiences for 26m users and their families and delivering content for all Alight products. The Senior Content Designer will apply a strong content POV, deep understanding of user experience and set the bar for quality and innovation at Alight. For individual projects, they will work with Product Designers, Product Managers and Engineers to integrate business requirements into content strategies, interaction, and copy solutions. A balanced understanding of strategy, usability, interaction and visual design is a must. We know that takes all types of people and believe diverse backgrounds and experiences creates a stronger Alight.

As a member of The Product Design Accessibility Team, you will partner closely with Accessibility Leadership to deliver accessible, inclusive design and customer-focused outcomes. The team will ensure delivery of Alight's Accessibility standards within Consumer Product and establish new policies within the team. They will operate as the subject matter experts on Product Design Accessibility and offer consultant services to the broader organization. This team will partner with product teams across Alight to highlight the importance of accessibility while continuing innovation specific to automation and testing within Product Design

Key Responsibilities

The individual will be involved in the following critical activities:
Collaborating with Accessibility Leadership and a world-class team of Product Designers, UX Design - Researchers & Product Managers
Develop end-to-end content strategy for more complex problems
Define our accessibility content strategy to conform with WCAG 2.1 (AA Level) content standards
Develop processes, define standards and suggest tools to keep the accessibility team at the forefront of innovation
Mentor other content designers and be responsible for content quality of all accessibility documentation and standards
Be an active member of the Accessibility and design system team, sharing knowledge and best practices
Promote content design in the company and showcase usability and accessibility related success stories
Demonstrate ability to evaluate and design for the interactions between language and design elements to construct a logical, compelling narrative throughout user/client journey
Simplify complex health, wealth, career and wellbeing scenarios into useful information for users
Define and apply consistent voice and tone throughout content journey
Define content goals and journeys based on user or customer goals
Ability to collaborate and run Content Design workshops and Sprints
Experience in multitasking and working in ambiguous situations
Help support a shared design vision across the company by building consensus on priorities leading to product design and execution
Grow a culture of design and ship with speed, consistency, and quality; rebuilding our culture
Work Experience
Bachelor’s degree or equivalent; MS a plus
Expertise in Figma, Sketch, Miro/Mural, and/or Invision
Significant experience with accessibility standards, accessibility features, and inclusive design practices
5+ years of experience in Content Design or Copywriting roles at Design or Digital Agencies, Startups or Fortune 500 companies
3+ years of experience working collaboratively with engineering/dev, design and user research teams
Background Check Required
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Additionally, an active security clearance or the ability to obtain one may be required for this role.

Equal Employment Opportunity

Alight is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, physical or mental disability, veteran or military status, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, Alight takes affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, protected veteran status, or national origin.

Reasonable Accommodations

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Diversity Statement

At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.

Authorization to Work in the United States

Applicants for [employment/this position] in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alight.


We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

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