Accessibility Tester / Accessibility Analyst / Specialist

Role Summary:

Seeking a highly skilled Accessibility Tester/Analyst/Specialist .This role focuses on enhancing accessibility support quality through deep, hands-on expertise in assistive technologies and testing across all major platforms.



Key Responsibilities:

Audit support cases and transcripts to identify accessibility gaps and assess support quality.
Recommend improvements and develop draft training insights.
Collaborate with internal accessibility experts.
Document findings and conduct hands-on accessibility testing.
Manage individual tasks effectively.


Key Skills and Qualifications:

Deep Expertise: In-depth, hands-on knowledge of 30+ assistive technologies (e.g., JAWS, NVDA) and WCAG guidelines (including 2.2).
Platform Proficiency: Extensive experience in accessibility testing across Web, Android, iOS, and Windows.
Analytical: Strong ability to evaluate support cases, troubleshoot, and identify issues.
Independent: Comfortable working autonomously.
Preferred: Certifications (CPACC, CPWA) and a Bachelor's degree, but strong experience is paramount.