Accessibility Specialist, Information Technology
This position will:
Recommend to supervisor best practices for electric information technology (EIT)/accessibility for new and existing technologies, including software, hardware, web-based applications and documents.
Create and maintain templates/tools for testing systems/services on web accessibility compliance and recording findings (such as technical defects or issues) during testing.
Conduct accessibility evaluations of hardware/software using Jaws screen reader software requested for purchase or currently in use at UM. Goal of 3-8 reviews/week. (2-3 hours on average per review).
Arrange for access to hardware/software for testing from product vendor or requestor.
Generate reports detailing hardware/software compliance with Section 508 and other accessibility related laws, and the Web Content Accessibility Guidelines (WCAG) 2.0.
Stay current with national digital accessibility standards and methods.
Consult with product vendors and/or developers on identified accessibility barriers and techniques for remediation.
Perform accessibility evaluations of UM web pages and web content. Coordinate with the UM Web Group to remediate issues encountered during testing.
Collaborate with supervisor and other ATS staff to continually refine protocols, resolving complex questions and devising creative solutions.
Provide assistive technology technical support for campus users and for office staff and student staff by troubleshooting, interpreting, analyzing and resolving problems in the use of the hardware and software used to complete required processes.
Prepare and provide specific training sessions or videos on accessibility topics, for student and office staff and the UM campus.
Knowledge of accessibility standards including 508 and WCAG 2.0 AA.
Knowledge of assistive technology and common use.
Knowledge of methods and techniques used to achieve accessibility standards in web and learning environments.
Knowledge of assistive technology.
Knowledge of web communication accessibility barriers.
Knowledge of screen reader programs and Braille displays.
Experience with assistive technology technical training.
Experience with assistive technology technical customer assistance.
Ability to multi-task in a fast-paced, high intensity environment.
Strong communication skills.
Strong diagnostic, testing and problem-solving skills.
Ability to manage deadlines and multiple concurrent processes.
Self-starter and independent worker.
Minimum Required Experience
Experience to perform at this level is typically acquired with a Bachelors Degree in related field and five (5) years experience with assistive technology and one (1) year experience testing information and communication technology (ICT) for digital accessibility against 508 and WCAG 2.0 standards; or any combination of experience and education that provides the competencies necessary to successfully handle the duties and responsibilities assigned to the position.
Working knowledge and deep understanding of accessibility efforts at UM.
Experience working with people with a variety of impairments and disabilities.
Technical knowledge and expertise such as found in system analyst, programmer and developer positions.
Experience doing software testing for accessibility.